Certificate for MONTREDO

No. X3160214C96477153D798447F267B53A1
 

Approved on
20/01/2015
Valid until
19/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for MONTREDO



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 112 Trusted Shops reviews collected in the last 12 months.
In total, MONTREDO has already collected 455 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/04/2019
Date of order
19/04/2019
19/04/2019
Really good service. Kept well informed of delivery date. Watch arrived earlier than expected.
Saved over £500 on price in high street jeweller.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Good response, good follow up and a great watch.
4.67
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Great value and efficient turnaround. Customer service was excellent, keeping me advised of status throughout. Will use again.
5.00
Excellent

Date of publication
18/04/2019
Date of order
26/03/2019
18/04/2019
Would certainly use Montredo again - first rate service and quality.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Quick service. Watch arrived in pristine condition.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
A very good and professional company. The product complies with the description. I received the original watch, box and documents. I recommend to all lovers and collectors of watches. Excellent seller.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Excellent customer support prior to the purchase.
Shipping was estimated between 2-4 days and I received it in 2 days.
The watch was has described on the website.

I had questions about spending this much money online, and now I don't have any second thoughts. I can recommend Montredo as a solid and trustworthy online shop.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Everything was as described and the price was fair compare to the MSRP.
5.00
Excellent

Date of publication
17/04/2019
Date of order
12/03/2019
17/04/2019
A quality experience from start to finish, slight delivery delay but was always kept fully informed.
5.00
Excellent

Date of publication
17/04/2019
Date of order
17/04/2019
17/04/2019
the package was left at a neighbor address without any note in our post letter
4.33
Good

Date of publication
17/04/2019
Date of order
17/04/2019
17/04/2019
Excellent customer service and updated information every time there was a change in the order status.
The shipping was very well managed, the packaging came in perfect conditions and the watch is perfect so far.

Very good experience in general.
5.00
Excellent

Date of publication
15/04/2019
Date of order
31/03/2019
15/04/2019
Competitive prices. Good service. Reliable delivery. Overall very satisfied.
5.00
Excellent

MONTREDO replies: 17/04/2019
Many thanks for taking the time to leave feedback, and we hope you enjoy your purchase!

Date of publication
14/04/2019
Date of order
31/03/2019
14/04/2019
Absolutely brilliant, top customer service, in touch every step of the way. So happy, thank you
5.00
Excellent

MONTREDO replies: 17/04/2019
This is great to hear! Warm regards from Berlin - The Montredo Team

Date of publication
13/04/2019
Date of order
13/04/2019
13/04/2019
Extremely impressed overall, I previously enquired and had a quick response.
Upon purchasing the delivery time was quicker then expected.
I won’t have any hesitation to purchase again.
5.00
Excellent

MONTREDO replies: 17/04/2019
Thank you so much for your valued custom, and please let us know if we can ever offer any further assistance with your new timepiece.

Date of publication
12/04/2019
Date of order
21/03/2019
12/04/2019
Great prices and good service. Very pleased with my Omega Seamaster 300M.
4.33
Good

MONTREDO replies: 17/04/2019
Thank you so much for your kind words! Please do not hesitate to get in touch if there is anything else we can help with.

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
Kept well informed about progress of sourcing watch and dispatch of the same. Enquiries dealt with professionally.
4.00
Good

MONTREDO replies: 11/04/2019
Hi, thank you so much for your valued custom, and we hope you love your new timepiece!

Date of publication
10/04/2019
Date of order
17/03/2019
10/04/2019
I was updated regularly on my order and it arrived 2 days earlier than expected. Very happy with my watch.
5.00
Excellent

MONTREDO replies: 11/04/2019
That's great to hear, and thank you so much for your very kind words!

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
When you're an online retailer you need to get everything right. And you need to get it right first time as clients will simply go somewhere else. Montredo get it right, at all stops. Very very pleased with my watch and the entire end-to-end process at Montredo
5.00
Excellent

MONTREDO replies: 11/04/2019
Thank you so much for leaving feedback about your Montredo experience! It very much pleases us to hear you are happy with your purchase, and I hope you continue to enjoy your new watch!

Date of publication
08/04/2019
Date of order
07/04/2019
08/04/2019
these guys did a professional job from start to finish .. and I was nervous ordering an expensive watch online . Chris communicated immediately with the detail of the process and timelines which was a huge help when you are a little jumpy about this. The watch arrived on time - correctly protected and packaged with the correct box , documentation etc . So delighted with the price/process/result
5.00
Excellent

MONTREDO replies: 11/04/2019
This is great to hear, and thank you so much for your custom! Please also feel free to get in touch with ourselves if we can ever offer any further help with your new watch.

Date of publication
07/04/2019
Date of order
22/03/2019
07/04/2019
Brilliant communication.
5.00
Excellent

MONTREDO replies: 11/04/2019
Many thanks for taking the time to leave feedback, and we hope you enjoy your new watch!

Date of publication
07/04/2019
Date of order
30/03/2019
07/04/2019
Simply outstanding
Having wanted the watch a long time, i was fully prepared to pay the RRP When i saw the price Montredo were selling it for, i actually scoffed, thinking it's probably going to be a Tig Hover when it arrives.
I read a lot of reviews and aside from a few people with unreasonable expectations, all positive.
Bought it, it came a day early and was perfect.
As I said, outstand
5.00
Excellent

MONTREDO replies: 11/04/2019
That is extremely kind of you to say so! As always, please do not hesitate to get in touch if we can ever offer any further help with your new watch.

Date of publication
06/04/2019
Date of order
06/04/2019
06/04/2019
Montredo were brilliant. Chris was on hand to answer questions whenever I needed it. My Tag is excellent at a much lower then UK price. The delivery company "lost" my package for a couple of days but it turned up in the end - not Montredos's fault though.

Would recommend the company and will definitely use again
5.00
Excellent

MONTREDO replies: 11/04/2019
vielen Dank from Berlin, and apologies once more there was an issue with your DHL shipment. As always, we remain available should you ever have any further questions about your new watch!

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
Excellent service and speedy delivery. They ensured I was well informed at each stage of my order.
5.00
Excellent

MONTREDO replies: 11/04/2019
Many thanks for taking the time to leave positive feedback, and I hope you are enjoying your new timepiece

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
I like shops that take it technology as an asset. During the hole bying and delivery process i have been informed about every step which i really do appriciate.

Great shop.
5.00
Excellent

MONTREDO replies: 11/04/2019
Thank you for your feedback regarding our communication, and I hope you enjoy your watch for many years to come!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Delivered as described. Excellent customer service as information about delivery and status of order has been updated on every step of process. Watch delivered without protection label on the bottom cover nad the glass. I found this to be of minor importance. All together , excellent sevice and experience.
4.67
Excellent

MONTREDO replies: 11/04/2019
Greetings from Germany! That is very kind of you to say so, and we remain available should you ever have any questions regarding your new watch.

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Delivery from Montredo was very fast (1 day), but delivery from partner to Montredo took almost 2 weeks. Both the partner and Montredo are in EU, so it's kinda perplexing why it took so long.
Everything else was ok.
4.67
Excellent

MONTREDO replies: 11/04/2019
Thank you for taking the time to leave feedback. We source our watches from authorized concessionaires based in the EU, and it can indeed take between 1-2 weeks before your watch is dispatched for delivery. However, once your watch has left our Logistics Center in Berlin, packages are expected to be delivered the very next working day. I hope you enjoy your new timepiece!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
No problem transaction, fast delivery.
5.00
Excellent

MONTREDO replies: 11/04/2019
We are happy to hear you are pleased with your purchase! As always, please let us know if we can ever help with your new watch!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Highly recommended, great communication, delivery time better than advertised.
5.00
Excellent

MONTREDO replies: 11/04/2019
Hi, thank you for your kind words! We hope you continue to enjoy your new watch for a long time!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Thank you for an easy business.
5.00
Excellent

MONTREDO replies: 11/04/2019
Thank you for your custom!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Everything was as expected.
5.00
Excellent

MONTREDO replies: 11/04/2019
Many thanks from Berlin for your kind feedback. Please do not hesitate to get in touch with us at Montredo if you ever require any assistance with your new wach!

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Fantastic service from start to finish
Updated every step of the way. Could not fault the service & would definitely use again.
5.00
Excellent

MONTREDO replies: 11/04/2019
Hi, just a quick note to thank you for your very kind words, and also for your valued custom!

Date of publication
27/03/2019
Date of order
20/03/2019
27/03/2019
Overall, fast and efficient with excellent customer service
5.00
Excellent

MONTREDO replies: 04/04/2019
Many thanks for both your purchase, and for taking the time to leave some kind feedback. We hope you enjoy your watch for many years to come!

Date of publication
26/03/2019
Date of order
17/03/2019
26/03/2019
Well done.
5.00
Excellent

MONTREDO replies: 04/04/2019
Hi, thank you for your kind words, and I hope you enjoy your new timepiece!

Date of publication
21/03/2019
Date of order
07/03/2019
21/03/2019
Perfect
5.00
Excellent

MONTREDO replies: 11/04/2019
Warm regards from Berlin, and please let us know if we can ever offer any help with your new watch!

Date of publication
21/03/2019
Date of order
07/03/2019
21/03/2019
Exellent
5.00
Excellent

MONTREDO replies: 11/04/2019
Many thanks for your kind feedback!

Date of publication
20/03/2019
Date of order
06/03/2019
20/03/2019
Rally pleased with the watch and when I chased customer service for delivery updates, I got immediate responses. Mark
4.67
Excellent

MONTREDO replies: 04/04/2019
Hi Mark. Good to hear that your happy with your new watch, and thanks again for your valued custom!

Date of publication
16/03/2019
Date of order
23/02/2019
16/03/2019
Good choice
4.67
Excellent

MONTREDO replies: 11/04/2019
Hi, thank you do much for your kind words! Kind regards from the entire Montredo Team.

Date of publication
15/03/2019
Date of order
24/02/2019
15/03/2019
Perfect.
5.00
Excellent

MONTREDO replies: 11/04/2019
Many thanks for your kind feedback!

Date of publication
06/03/2019
Date of order
23/02/2019
06/03/2019
What can I say, I was very nervous about spending quite a sum of money over the internet for my TAG HEUER, but the whole experience was excellent. I got regular communication from MONTREDO staff - placed the order on Saturday night was kept up to date and had the watch in my hands the following Thursday. I had no problems registering it - superb experience from start to finish
5.00
Excellent

MONTREDO replies: 11/04/2019
Thank you so much for putting your faith in our business, and I hope you enjoy your new watch for many years to come!

Date of publication
06/03/2019
Date of order
06/03/2019
06/03/2019
A shopping experience to recommend: excellent choice of products, very good customer support, competitive pricing.
5.00
Excellent

MONTREDO replies: 11/04/2019
This is great to hear - thank you so much for choosing Montredo, and please let us know if you ever have any questions regarding your new timepiece!

MONTREDO customer reviews

MONTREDO

MONTREDO | Luxury watches

MONTREDO was certified by Trusted Shops on 20/01/2015.

MONTREDO, Germany's Leading Online Shop for New Luxury Watches. At MONTREDO, the premier destination for watch enthusiasts, the aim is to help you find the perfect wristwatch.

Contact
Friedrichstr. 122/123
10117 Berlin
Germany
service@montredo.com
MONTREDO
Owner
Montredo GmbH
Friedrichstr. 122/123
10117 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 142663
Authorized representative
Philipp Budiman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with MONTREDO in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.