Certificate for prindo.co.uk

No. X52AFB03E70902C24FA2556D25F08A5BF
 

Approved on
23/12/2016
Valid until
22/12/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for prindo.co.uk



Excellent

4.61/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 456 Trusted Shops reviews collected in the last 12 months.
In total, prindo.co.uk has already collected 1,717 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/11/2019
Date of order
13/11/2019
16/11/2019
Can't beat Prindo for price and quality
4.33
Good

Date of publication
16/11/2019
Date of order
09/11/2019
16/11/2019
slower delivery than expected, but they arrived so all's well.
4.67
Excellent

Date of publication
15/11/2019
Date of order
12/11/2019
15/11/2019
Everything was great
4.67
Excellent

Date of publication
14/11/2019
Date of order
08/11/2019
14/11/2019
Very hapy
5.00
Excellent

Date of publication
14/11/2019
Date of order
11/11/2019
14/11/2019
Good service, prompt delivery.
5.00
Excellent

Date of publication
14/11/2019
Date of order
07/11/2019
14/11/2019
your 0844 phone no in uk is no good, they do not recognise the parcl/tracking number. The no. you need for DHL is 02476937770

If called from the Uk answer us in English and have your customer services open
during UK business hours

Finally it would help if you are delivering to the UK to have a UK connection plug
3.33
Fair

Date of publication
13/11/2019
Date of order
05/11/2019
13/11/2019
Website is easy to navigate and ink arrived before schedule so I was very satisfied.

Very efficient.
5.00
Excellent

Date of publication
12/11/2019
Date of order
06/11/2019
12/11/2019
5 STAR RATING THROUGHOUT - WILL BE BACK NO DOUBT
5.00
Excellent

Date of publication
09/11/2019
Date of order
31/10/2019
09/11/2019
Quick service and good value
5.00
Excellent

Date of publication
08/11/2019
Date of order
04/11/2019
08/11/2019
Very good
5.00
Excellent

Date of publication
08/11/2019
Date of order
04/11/2019
08/11/2019
As ordered and on time. Good quality inks.
5.00
Excellent

Date of publication
07/11/2019
Date of order
04/11/2019
07/11/2019
Arrived very quickly
5.00
Excellent

Date of publication
07/11/2019
Date of order
31/10/2019
07/11/2019
Once again quick delivery,of items as discribed
5.00
Excellent

Date of publication
06/11/2019
Date of order
01/11/2019
06/11/2019
Item arrived as described, thanks
5.00
Excellent

Date of publication
02/11/2019
Date of order
30/10/2019
02/11/2019
web site is very difficult to navigate.
Payment options for a business are poor.
I havent received the article
2.33
Poor

prindo.co.uk replies: 12/11/2019
Dear Customer, your feedback has been forwarded to the corresponding department. You chose BACS as your method of payment, which is the advance cash option. Your parcel will be dispatched directly after receival of payment. Unfortunately we didn’t register entry of the amount yet. Please transfer the amount. If you have any further questions please feel free to contact us.

Date of publication
02/11/2019
Date of order
30/10/2019
02/11/2019
abc.
5.00
Excellent

Date of publication
02/11/2019
Date of order
30/10/2019
02/11/2019
Very quick delivery to the UK and good price. Will definitely use again
5.00
Excellent

Date of publication
01/11/2019
Date of order
29/10/2019
01/11/2019
Goods arrived two days earlier than promised. Will definitely use them again
5.00
Excellent

Date of publication
31/10/2019
Date of order
21/10/2019
31/10/2019
Excellent price, swift delivery and easy to deal with. However, I haven't started to use the ink cartridges yet but are genuine Canon
5.00
Excellent

Date of publication
30/10/2019
Date of order
25/10/2019
30/10/2019
Great Service, Great price, Genuine product. Only issue was the box the product was in was flimsy and damaged, and product could have fallen out.
4.67
Excellent

Date of publication
30/10/2019
Date of order
23/10/2019
30/10/2019
Easy to order , good communication and delivered on date advised.
4.67
Excellent

Date of publication
28/10/2019
Date of order
20/10/2019
28/10/2019
Excellent transaction except for DHL courier tracking not knowing whether they are coming or going.
4.33
Good

Date of publication
28/10/2019
Date of order
22/10/2019
28/10/2019
Good price for item compared to the market.
4.67
Excellent

Date of publication
28/10/2019
Date of order
24/10/2019
28/10/2019
First class.
5.00
Excellent

Date of publication
24/10/2019
Date of order
17/10/2019
24/10/2019
I ordered Agfa Photo 4-pack on 18/09/2019, Inv.10403322. When I went to use magenta cartridge it would not locate properly in my printer, although it replaced a similar Agfa cartridge. I was left unable to print in full colour. After series of e-mails I had to order/pay for cheaper Prindo cartridge. Rec'd credit but this was less than my extra costs,plus it was a cheaper product Not Happy
2.67
Fair

Date of publication
23/10/2019
Date of order
07/10/2019
23/10/2019
easy to order and quick service.
5.00
Excellent

Date of publication
19/10/2019
Date of order
16/10/2019
19/10/2019
Promp deliver
4.67
Excellent

Date of publication
18/10/2019
Date of order
15/10/2019
18/10/2019
Great
5.00
Excellent

Date of publication
18/10/2019
Date of order
15/10/2019
18/10/2019
Very quick delivery
Good product
5.00
Excellent

Date of publication
18/10/2019
Date of order
15/10/2019
18/10/2019
Very good prices on HP ink cartridges and arrived sooner than expected, which is always a bonus Will shop here again.
5.00
Excellent

Date of publication
18/10/2019
Date of order
11/10/2019
18/10/2019
first time I had used this service
5.00
Excellent

Date of publication
18/10/2019
Date of order
15/10/2019
18/10/2019
Excellent experience.
5.00
Excellent

Date of publication
18/10/2019
Date of order
14/10/2019
18/10/2019
Excellent and prompt service, couldn’t be happier so far
5.00
Excellent

Date of publication
17/10/2019
Date of order
11/10/2019
17/10/2019
Parcel arrived squashed, held together with wide yellow tape and the box and packing was wringing wet; luckily the contents appear to be dry. This I am sure all happened whilst in the hands of DHL but something Prindo need to address.
2.00
Poor

prindo.co.uk replies: 12/11/2019
Dear Customer, thank you for your e-mail. We regret the problems you are encountering with your purchase. Your feedback will be forwarded to the corresponding department. Please inform us in case the articles should be damaged. Please note that it is important to make pictures of the damage and keep the damaged packaging. If you have any further questions please feel free to contact us,

Date of publication
15/10/2019
Date of order
05/10/2019
15/10/2019
product as described, delivery was on suggested date on invoice, so several days.
5.00
Excellent

Date of publication
15/10/2019
Date of order
10/10/2019
15/10/2019
I have used Prindo several times and always had excellent service, quality goods and good value for money.
5.00
Excellent

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
delivery speedy, goods are as described. had no need of customer services as everything went well thank you :)
5.00
Excellent

Date of publication
14/10/2019
Date of order
09/10/2019
14/10/2019
I ordered stuff. It arrived. It was what I ordered. I guess that is average performance, but has to be labelled as excellent, like it excelled in some way.
5.00
Excellent

Date of publication
13/10/2019
Date of order
08/10/2019
13/10/2019
I regularly use Prindo and find their service excellent.
5.00
Excellent

Date of publication
13/10/2019
Date of order
10/10/2019
13/10/2019
Good price thanks
4.00
Good

prindo.co.uk customer reviews

prindo.co.uk

Printers, ink cartridges, toners, paper, supplies

prindo.co.uk was certified by Trusted Shops on 23/12/2016.

Toner24. The Shop for everything around printing. Never mind if it is the small inexpensive printer used at home or the color laser printer used at work, at toner24 you will find a great range of printers, ink cartridges, toners and attachments of all brands. All articles ready for shipment quickly ex warehouse. Trust toner24 just like millions of other clients already.

Contact
Biberger Straße 93
82008 Unterhaching
Germany
kontakt@toner24.co.uk
prindo.co.uk
Owner
Media - Concept Bürobedarf GmbH
Biberger Straße 93
82008 Unterhaching
Germany
Trade register
Amtsgericht München HRB 141494
Authorized representative
Andreas Gebauer, Sebastian Köhler, Ulrich Seidel
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with prindo.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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