Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Good

4.46/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 138 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 138 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Everything super
4.67
Excellent

Perfect service
5.00
Excellent

Fast and easy
5.00
Excellent

simple , clear and quick
5.00
Excellent

Super
5.00
Excellent

Cool
5.00
Excellent

Heel langzaam en website totaal nie inorde waardoor ikzelf fouten heb ik gemaakt ze geven die nie goed aan
1.00
Very Poor

sunexpress.com/en replies: 17/05/2017
Dear Sandra Vandyck, Thank you for your feedback. We have launched our new website but there is still some maintenance work to do. We work very closely on all outstanding issues to provide a user-friendly experience. We would appreciate if you use our Call Center for your current requests. Sorry for any inconveniences and thank you for your understanding. Your SunExpress Team

Ticket was cheap but food is expensive.
4.67
Excellent

Very clear and fast reservation system
4.00
Good

no comment
4.33
Good

It is easy to workshop with
3.00
Fair

Super
5.00
Excellent

Its working good nice and smooth...
5.00
Excellent

It was easy for me to find the information I needed. Ordering and receiving the ticket was also easy
5.00
Excellent

Everything was quick and okay.
4.00
Good

Good deals
5.00
Excellent

Fast and easy booking
5.00
Excellent

Good
4.00
Good

Timely and accurate flight booking and service.
5.00
Excellent

website is slow, not very user friendly
3.00
Fair

it's a bit expensive, but for the rest it is an good company.
5.00
Excellent

A grand service, allways was very very good.
5.00
Excellent

Sunexpress excellent
5.00
Excellent

Superb
5.00
Excellent

Five stars
5.00
Excellent

Great
4.00
Good

Very smooth experience. Not comparable with the crappy add-infested add-blocker incompatible sites of other budget airlines. Really good job. Thanks
5.00
Excellent

Perfect. Totally satisfied.
5.00
Excellent

Very quick response on order
5.00
Excellent

Thanks
5.00
Excellent

Thank you
5.00
Excellent

They have no line for queries and complaints europe wide.
2.67
Fair

Someone took care of my problems and sent me my order (e-ticket ) so i didn't have to worry anymore.
I appreciated this person's help a lot.
Kind regards
5.00
Excellent

Excellent purchase
5.00
Excellent

Best
5.00
Excellent

Easy and fast booking
5.00
Excellent

Last years we booked directly at sunexpress. It's easy and they have a good service
5.00
Excellent

yes, ok
3.67
Good

Got a reply on my question in just a few hours on a sunday.
3.33
Fair

I could not rate yet on the latter two ...
4.33
Good

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en

Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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