Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Excellent

4.59/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 326 Trusted Shops reviews collected in the last 12 months.
In total, sunexpress.com/en has already collected 625 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/01/2019
Date of order
15/01/2019
17/01/2019
super
5.00
Excellent

sunexpress.com/en replies: 18/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
14/01/2019
Date of order
14/01/2019
14/01/2019
Uncomplicated and good
5.00
Excellent

sunexpress.com/en replies: 16/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
brilliant
5.00
Excellent

sunexpress.com/en replies: 14/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
God compagni
5.00
Excellent

sunexpress.com/en replies: 14/01/2019
Hello Dear Passenger. Thank you for your praise Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
12/01/2019
Date of order
11/01/2019
12/01/2019
Very good and safe
4.33
Good

sunexpress.com/en replies: 13/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/01/2019
Date of order
07/01/2019
11/01/2019
From booking to recevied my tickets gone easy, but the website is slow, specially the sunexpress membership page are very slow and sometimes it dosen't works
4.67
Excellent

sunexpress.com/en replies: 12/01/2019
Dear Passenger, we attach great importance to the satisfaction of our passengers. We continue to improve our website and would like to thank you for your contribution in this regard.

Date of publication
11/01/2019
Date of order
10/01/2019
11/01/2019
Very easy to use
5.00
Excellent

sunexpress.com/en replies: 12/01/2019
Hello Dear Passenger. Thank you for your praise Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
09/01/2019
Date of order
09/01/2019
09/01/2019
easy and fair
5.00
Excellent

sunexpress.com/en replies: 10/01/2019
Hello Dear Passenger. Thank you for your praise Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
smooth and seamless. excellent but non intrusive use of upsells
5.00
Excellent

sunexpress.com/en replies: 09/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
I got a great price and my ticket came right away. Thank you.
5.00
Excellent

sunexpress.com/en replies: 09/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Betaling kunne vært gjort enklere
3.67
Good

sunexpress.com/en replies: 07/01/2019
Hello Dear Passenger. Thank you for your message. We can offer customer support in English, German and Turkish only.

Date of publication
05/01/2019
Date of order
01/01/2019
05/01/2019
Easy to make changes to tickets....
5.00
Excellent

sunexpress.com/en replies: 05/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
God service and price
5.00
Excellent

sunexpress.com/en replies: 05/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
Very good website. Clear to make easy your reservation.
5.00
Excellent

sunexpress.com/en replies: 05/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
04/01/2019
Date of order
03/01/2019
04/01/2019
Enkelt og greit å bestille flybilletter
3.67
Good

sunexpress.com/en replies: 05/01/2019
Hello Dear Passenger. Thank you for your message. We can offer customer support in English, German and Turkish only.

Date of publication
03/01/2019
Date of order
29/12/2018
03/01/2019
Overzichtelijke website. Betaling met creditcard zonder kosten.
5.00
Excellent

sunexpress.com/en replies: 04/01/2019
Hello Dear Passenger. Thank you for your message. We can offer customer support in English, German and Turkish only.

Date of publication
31/12/2018
Date of order
29/12/2018
31/12/2018
No comments
5.00
Excellent

Date of publication
29/12/2018
Date of order
28/12/2018
29/12/2018
Simpele website en overzichtelijk.
5.00
Excellent

sunexpress.com/en replies: 02/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress

Date of publication
28/12/2018
Date of order
28/12/2018
28/12/2018
good price
5.00
Excellent

sunexpress.com/en replies: 02/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress

Date of publication
27/12/2018
Date of order
27/12/2018
27/12/2018
I love sunexpress and always buy my ticket from them
5.00
Excellent

sunexpress.com/en replies: 02/01/2019
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress

Date of publication
17/12/2018
Date of order
10/11/2018
17/12/2018
ok until now
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
15/12/2018
Date of order
15/12/2018
15/12/2018
fine airline
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/12/2018
Date of order
11/12/2018
11/12/2018
Good website
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
08/12/2018
Date of order
08/12/2018
08/12/2018
you cant pay with paypall
4.00
Good

sunexpress.com/en replies: 10/12/2018
Dear Passenger, we would like to thank you for your feedback. Paypal is not one of the valid payment options. We kindly ask you to check our website in the following link https://www.sunexpress.com/en/information/more-services/payment-options/ for our available payment options.

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
okay
4.00
Good

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
05/12/2018
Date of order
17/11/2018
05/12/2018
Easy to view all the prices for flights in a time period at the same time so easy to make a decision. Also the prices don't fluctuate as they do with other airlines.
4.00
Good

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
03/12/2018
Date of order
03/12/2018
03/12/2018
Excellent
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
great
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
30/11/2018
Date of order
28/11/2018
30/11/2018
They are really great...
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
Transaction was smooth and flawless; thanks.
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
28/11/2018
Date of order
27/11/2018
28/11/2018
It was hard to gain membership
4.00
Good

sunexpress.com/en replies: 09/12/2018
Dear Passenger, we attach great importance to the satisfaction of our passengers. We continue to improve our website and would like to thank you for your contribution in this regard.

Date of publication
26/11/2018
Date of order
25/11/2018
26/11/2018
Echt prima
5.00
Excellent

Date of publication
25/11/2018
Date of order
25/11/2018
25/11/2018
Good
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
23/11/2018
Date of order
23/11/2018
23/11/2018
Excellent
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
23/11/2018
Date of order
23/11/2018
23/11/2018
I always book on sunexpress.com and i love to fly with them. Never had any problems.
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
21/11/2018
Date of order
17/11/2018
21/11/2018
Still you can improve your services for more convenient for food and drinks
4.00
Good

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your feedback! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
20/11/2018
Date of order
20/11/2018
20/11/2018
Fast booking, no hidden cost, easy paying.
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
20/11/2018
Date of order
28/07/2018
20/11/2018
Very good journeys easy and comfortable
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
18/11/2018
Date of order
18/11/2018
18/11/2018
Very easy to order on internet,super service by check in and wen I talk with the personnel in phone,they are very helpful.
The airplanes are nice and clean.
Thank you very much
5.00
Excellent

sunexpress.com/en replies: 24/12/2018
Hello Dear Passenger. Thank you for your praise! Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
18/11/2018
Date of order
15/11/2018
18/11/2018
You can do much better
2.00
Poor

sunexpress.com/en replies: 10/12/2018
Dear Passenger, please excuse us for the late response due to system specific inaccuracies. As SunExpress, we attach great importance to the satisfaction of our passengers and we would like to thank you for your contribution. We are constantly improving ourselves to provide you better service and access.

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en
Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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