Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 235 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 325 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/02/2018
Date of order
21/02/2018
22/02/2018
Good service
4.33
Good

Date of publication
21/02/2018
Date of order
21/02/2018
21/02/2018
NO COMMENT
4.00
Good

Date of publication
20/02/2018
Date of order
20/02/2018
20/02/2018
Vers good experience
5.00
Excellent

Date of publication
19/02/2018
Date of order
19/02/2018
19/02/2018
Good
4.00
Good

Date of publication
18/02/2018
Date of order
18/02/2018
18/02/2018
Everything was smooth
5.00
Excellent

Date of publication
16/02/2018
Date of order
15/02/2018
16/02/2018
Efficient as usual. Still don't find the website simple, however.
4.67
Excellent

Date of publication
14/02/2018
Date of order
04/12/2017
14/02/2018
When I was leaving Germany with a 100 valid visa the Sun Express manager would not let me board their flight. After me explaining multiple times to the manager that my visa was valid, calling the country of the visa and them confirming it was valid, the management would still not allow me on my flight or allow me to talk to anyone to help with this situation. It was terrible customer service.
1.00
Very Poor

Date of publication
13/02/2018
Date of order
13/02/2018
13/02/2018
thank you for your service
5.00
Excellent

Date of publication
12/02/2018
Date of order
11/02/2018
12/02/2018
Booking very quickly
4.33
Good

Date of publication
10/02/2018
Date of order
10/02/2018
10/02/2018
Super deal good service
5.00
Excellent

Date of publication
08/02/2018
Date of order
07/02/2018
08/02/2018
Good service
4.00
Good

Date of publication
07/02/2018
Date of order
07/02/2018
07/02/2018
Super
4.33
Good

Date of publication
07/02/2018
Date of order
07/02/2018
07/02/2018
Perfect service
5.00
Excellent

Date of publication
04/02/2018
Date of order
04/02/2018
04/02/2018
easy access easy procedures
5.00
Excellent

Date of publication
04/02/2018
Date of order
04/02/2018
04/02/2018
EXCELLENT
5.00
Excellent

Date of publication
02/02/2018
Date of order
02/02/2018
02/02/2018
good service, website
4.00
Good

Date of publication
30/01/2018
Date of order
30/01/2018
30/01/2018
Easy and fast way to book a flight
5.00
Excellent

Date of publication
28/01/2018
Date of order
28/01/2018
28/01/2018
super
5.00
Excellent

Date of publication
26/01/2018
Date of order
26/01/2018
26/01/2018
Nice customfriendly website
4.00
Good

Date of publication
25/01/2018
Date of order
24/01/2018
25/01/2018
compare to price quality service to Turkish Airlines is Sunexpress below expectations. Seatscan be more comfortable and have more space.
3.00
Fair

Date of publication
24/01/2018
Date of order
23/01/2018
24/01/2018
dankeschön
5.00
Excellent

Date of publication
23/01/2018
Date of order
23/01/2018
23/01/2018
good web site, easy to navigate but credit card selection tricky
4.67
Excellent

Date of publication
23/01/2018
Date of order
23/01/2018
23/01/2018
Ver y good
5.00
Excellent

Date of publication
21/01/2018
Date of order
18/01/2018
21/01/2018
Pretty okay, golf luggage addition is a little complicated
4.33
Good

Date of publication
19/01/2018
Date of order
19/01/2018
19/01/2018
not used ticket yet
5.00
Excellent

Date of publication
19/01/2018
Date of order
18/01/2018
19/01/2018
Reservation system easy to use
4.00
Good

Date of publication
18/01/2018
Date of order
18/01/2018
18/01/2018
It was relatively easy to book purchase my meal and choose my seat. Great easy experience
5.00
Excellent

Date of publication
17/01/2018
Date of order
17/01/2018
17/01/2018
easy to book. very kind flight crew
5.00
Excellent

Date of publication
17/01/2018
Date of order
17/01/2018
17/01/2018
It was very cheap and easy to shop.
5.00
Excellent

Date of publication
17/01/2018
Date of order
16/01/2018
17/01/2018
It was quick and efficient)))
5.00
Excellent

Date of publication
17/01/2018
Date of order
16/01/2018
17/01/2018
Easy
4.00
Good

Date of publication
16/01/2018
Date of order
15/01/2018
16/01/2018
very good
5.00
Excellent

Date of publication
14/01/2018
Date of order
14/01/2018
14/01/2018
perfect
5.00
Excellent

Date of publication
13/01/2018
Date of order
13/01/2018
13/01/2018
Was quite fast en relaxed to book a trip
3.67
Good

Date of publication
12/01/2018
Date of order
12/01/2018
12/01/2018
Great website and very easy to use
5.00
Excellent

Date of publication
12/01/2018
Date of order
12/01/2018
12/01/2018
TOP
5.00
Excellent

Date of publication
11/01/2018
Date of order
10/01/2018
11/01/2018
Fast, modern and issueless service
4.67
Excellent

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
website needs improvements for mobile devices
4.00
Good

Date of publication
08/01/2018
Date of order
08/01/2018
08/01/2018
Easy booking
5.00
Excellent

Date of publication
07/01/2018
Date of order
07/01/2018
07/01/2018
Great Fully recommended Cheaper discount for children and tickets arrived within seconds.
Thanks
5.00
Excellent

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en

Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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