Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Excellent

4.61/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 325 Trusted Shops reviews collected in the last 12 months.
In total, sunexpress.com/en has already collected 734 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/05/2019
Date of order
17/05/2019
20/05/2019
Great airline
5.00
Excellent

sunexpress.com/en replies: 21/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
20/05/2019
Date of order
19/05/2019
20/05/2019
Excellent eticket delivery. Need to fly to see how timely the airline is.
5.00
Excellent

sunexpress.com/en replies: 21/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
19/05/2019
Date of order
19/05/2019
19/05/2019
Smooth process
5.00
Excellent

sunexpress.com/en replies: 20/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
18/05/2019
Date of order
18/05/2019
18/05/2019
excellent
5.00
Excellent

sunexpress.com/en replies: 20/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
18/05/2019
Date of order
18/05/2019
18/05/2019
Fungerer bare fint
4.33
Good

sunexpress.com/en replies: 20/05/2019
Hello, we can offer customer support in English, German and Turkish only.

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Very good
5.00
Excellent

sunexpress.com/en replies: 17/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
15/05/2019
Date of order
15/05/2019
15/05/2019
The service is usefull.
3.00
Fair

sunexpress.com/en replies: 16/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
15/05/2019
Date of order
15/05/2019
15/05/2019
Great
5.00
Excellent

sunexpress.com/en replies: 16/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
15/05/2019
Date of order
14/05/2019
15/05/2019
Excellent..
5.00
Excellent

sunexpress.com/en replies: 15/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
14/05/2019
Date of order
21/02/2019
14/05/2019
normally a very nice and serious flight company
5.00
Excellent

sunexpress.com/en replies: 15/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
12/05/2019
Date of order
12/05/2019
12/05/2019
Easy, user friendly
5.00
Excellent

sunexpress.com/en replies: 13/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
12/05/2019
Date of order
18/04/2019
12/05/2019
Good
5.00
Excellent

sunexpress.com/en replies: 13/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/05/2019
Date of order
11/05/2019
11/05/2019
buggy website
1.67
Poor

sunexpress.com/en replies: 13/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. We continue to improve our web site. Thank you for choosing SunExpress.

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
always a pleasure to book with SunExpress.com
5.00
Excellent

sunexpress.com/en replies: 13/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
Excellent
5.00
Excellent

sunexpress.com/en replies: 10/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
09/05/2019
Date of order
01/05/2019
09/05/2019
good3
4.00
Good

sunexpress.com/en replies: 10/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
09/05/2019
Date of order
09/05/2019
09/05/2019
They damaged my luggage. At the airport, asked to fill out a form on their website and attach photos. This form does not work. My emails are ignored. Disgusting company with disregard for customers.
1.00
Very Poor

sunexpress.com/en replies: 10/05/2019
Hello Dear Passenger. We are sorry that your luggage was damaged in transit. If you contact us via our live channels sharing your case number regarding your baggage, we will be very happy to help you. Thank you for contacting us.

Date of publication
08/05/2019
Date of order
05/05/2019
08/05/2019
Perfekt
5.00
Excellent

sunexpress.com/en replies: 09/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
06/05/2019
Date of order
06/05/2019
06/05/2019
Excellent
5.00
Excellent

sunexpress.com/en replies: 07/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
06/05/2019
Date of order
06/05/2019
06/05/2019
vlieg al jaren met sunexpress zonder problemen ben zeer tevreden goede service klantvriendelijk gewoon top
5.00
Excellent

sunexpress.com/en replies: 07/05/2019
Hello, we can offer customer support in English, German and Turkish only.

Date of publication
03/05/2019
Date of order
03/05/2019
03/05/2019
Memnunum
5.00
Excellent

sunexpress.com/en replies: 05/05/2019
Merhaba, Değerli Yolcumuz. Keyifli SunExpress uçuş deneyiminizi bizimle paylaştığınız için çok mutluyuz. SunExpress ile nice keyifli uçuşlarda görüşmeyi umar, bizi tercih ettiğiniz için teşekkür ederiz.

Date of publication
02/05/2019
Date of order
11/03/2019
02/05/2019
Perfect
5.00
Excellent

sunexpress.com/en replies: 03/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
02/05/2019
Date of order
06/02/2019
02/05/2019
Perfeckt services
5.00
Excellent

sunexpress.com/en replies: 03/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
Easy to navigate and buy.
5.00
Excellent

sunexpress.com/en replies: 02/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
01/05/2019
Date of order
25/04/2019
01/05/2019
Top
5.00
Excellent

sunexpress.com/en replies: 02/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
30/04/2019
Date of order
30/04/2019
30/04/2019
Easy
4.00
Good

sunexpress.com/en replies: 01/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
30/04/2019
Date of order
30/04/2019
30/04/2019
Very good and easy service
5.00
Excellent

sunexpress.com/en replies: 01/05/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
excellent
5.00
Excellent

sunexpress.com/en replies: 27/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
25/04/2019
Date of order
25/04/2019
25/04/2019
Super
5.00
Excellent

sunexpress.com/en replies: 26/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
25/04/2019
Date of order
16/04/2019
25/04/2019
Goede service en alles ging prima zonder problemen
5.00
Excellent

sunexpress.com/en replies: 26/04/2019
Hello, we can offer customer support in English, German and Turkish only.

Date of publication
24/04/2019
Date of order
23/04/2019
24/04/2019
always satisfied with sunexpress
5.00
Excellent

sunexpress.com/en replies: 26/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
19/04/2019
Date of order
18/04/2019
19/04/2019
Super
5.00
Excellent

sunexpress.com/en replies: 21/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
16/04/2019
Date of order
16/04/2019
16/04/2019
Super
5.00
Excellent

sunexpress.com/en replies: 18/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
15/04/2019
Date of order
15/04/2019
15/04/2019
Prices have increased significantly since last year but flight times suit our needs
4.00
Good

sunexpress.com/en replies: 16/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. The prices vary in accordance with the gradual marketing strategy considering occupancy rates. Thank you for choosing SunExpress.

Date of publication
14/04/2019
Date of order
14/04/2019
14/04/2019
Everything was ok.
5.00
Excellent

sunexpress.com/en replies: 15/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
14/04/2019
Date of order
31/03/2019
14/04/2019
good
4.00
Good

sunexpress.com/en replies: 15/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
13/04/2019
Date of order
13/04/2019
13/04/2019
Perfect
5.00
Excellent

sunexpress.com/en replies: 14/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. Thank you for choosing SunExpress.

Date of publication
11/04/2019
Date of order
11/04/2019
11/04/2019
Good, quickly but not the cheapest
4.00
Good

sunexpress.com/en replies: 12/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. The prices vary in accordance with the gradual marketing strategy considering occupancy rates. Thank you for choosing SunExpress.

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Super
5.00
Excellent

sunexpress.com/en replies: 10/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. We look forward to welcoming you on board again. Thank you for choosing SunExpress.

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Booking with Sun Express is always so easy. However customer service could be hugely improved
3.67
Good

sunexpress.com/en replies: 10/04/2019
Hello Dear Passenger. Thank you for your feedback. Your opinion is important to us and your feedback helps us drive improvements. We look forward to welcoming you on board again. Thank you for choosing SunExpress.

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en
Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.