Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 266 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 381 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/04/2018
Date of order
23/04/2018
23/04/2018
Evreything was ok
5.00
Excellent

Date of publication
22/04/2018
Date of order
22/04/2018
22/04/2018
Easy booking, clear taskflow.
5.00
Excellent

Date of publication
22/04/2018
Date of order
22/04/2018
22/04/2018
Süper
5.00
Excellent

Date of publication
22/04/2018
Date of order
22/04/2018
22/04/2018
Very good
5.00
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
jusy ok
3.00
Fair

Date of publication
19/04/2018
Date of order
17/04/2018
19/04/2018
ok tot nu toe
3.00
Fair

Date of publication
16/04/2018
Date of order
16/04/2018
16/04/2018
easy
5.00
Excellent

Date of publication
16/04/2018
Date of order
16/04/2018
16/04/2018
Nice
5.00
Excellent

Date of publication
15/04/2018
Date of order
15/04/2018
15/04/2018
good
4.00
Good

Date of publication
15/04/2018
Date of order
15/04/2018
15/04/2018
good
4.00
Good

Date of publication
14/04/2018
Date of order
17/03/2018
14/04/2018
Very nice to do business directly instead of agencies.
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
good
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
The second passenger name was not correct it had registered as one letter instead of the full name. Had to phone sun express to get it changed.
3.33
Fair

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
I hope there will be direct flights from Eind to Turkey some day..
5.00
Excellent

Date of publication
12/04/2018
Date of order
11/04/2018
12/04/2018
Got the eticket delivered by email - no customer service involved.
Its general common type of booking nothing special. just works.
4.00
Good

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
perfect
5.00
Excellent

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
Perfect
5.00
Excellent

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
I received the confirmations within 2 minutes after booking online. I noticed that I confounded First name and last name - after calling the service centre I received immediately the correct booking confirmation. Very good service
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
snel maar vragen zijn lastig te beantwoorden
4.67
Excellent

Date of publication
08/04/2018
Date of order
08/04/2018
08/04/2018
Impeccable service for the best quality/cost ratio
5.00
Excellent

Date of publication
07/04/2018
Date of order
07/04/2018
07/04/2018
Perfekt
5.00
Excellent

Date of publication
07/04/2018
Date of order
07/04/2018
07/04/2018
The webshop works well and flying with SunExpress is great.
5.00
Excellent

Date of publication
06/04/2018
Date of order
05/04/2018
06/04/2018
Web site and all procedures are very well. I hope, it'll be continue. Thank you
5.00
Excellent

Date of publication
05/04/2018
Date of order
04/04/2018
05/04/2018
Everyting was easy
5.00
Excellent

Date of publication
05/04/2018
Date of order
04/04/2018
05/04/2018
Very easy booking system and good value for money
5.00
Excellent

Date of publication
05/04/2018
Date of order
01/04/2018
05/04/2018
The personell on oboard are super sevice-minded.
4.67
Excellent

Date of publication
05/04/2018
Date of order
04/04/2018
05/04/2018
Easy to use
4.00
Good

Date of publication
05/04/2018
Date of order
02/04/2018
05/04/2018
Excellent
4.00
Good

Date of publication
05/04/2018
Date of order
03/04/2018
05/04/2018
Its very good
5.00
Excellent

Date of publication
31/03/2018
Date of order
30/03/2018
31/03/2018
Great web side
5.00
Excellent

Date of publication
30/03/2018
Date of order
30/03/2018
30/03/2018
Super service
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
Great service
4.00
Good

Date of publication
26/03/2018
Date of order
23/03/2018
26/03/2018
Super good
4.00
Good

Date of publication
25/03/2018
Date of order
24/03/2018
25/03/2018
very good
5.00
Excellent

Date of publication
24/03/2018
Date of order
24/03/2018
24/03/2018
if one wants to change a return to a single trip one has to start all over.. that leaves room for improvement. For the rest yout site is ok
3.00
Fair

Date of publication
23/03/2018
Date of order
22/03/2018
23/03/2018
good
5.00
Excellent

Date of publication
20/03/2018
Date of order
19/03/2018
20/03/2018
great company -
4.33
Good

Date of publication
20/03/2018
Date of order
20/03/2018
20/03/2018
Verry good service.
4.00
Good

Date of publication
18/03/2018
Date of order
18/03/2018
18/03/2018
Web site needs a real facelift to make user friendly.
Not possible to use - in between names to reflect the same way of writing found in the passport.
Log in with user Id and password does not exist.
What about a sunexpress app to have a wallet for the tickets?
Expand the offer for destinations i.e Izmir ADB for the whole year. Terrible transit passenger solution in Istanbul.
2.00
Poor

Date of publication
17/03/2018
Date of order
17/03/2018
17/03/2018
Veldig bra
5.00
Excellent

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en
Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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