Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Good

4.46/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 191 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 242 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Good
4.00
Good

i´m satisfied
5.00
Excellent

perfect
5.00
Excellent

Very good
5.00
Excellent

Online service is very good
4.00
Good

Übersichtlich und gut strukturiert. Auswahl einfach.
5.00
Excellent

It's an excellent way for feeling good after paying
5.00
Excellent

I miss booking a different backflight if you want to fly back with more persons
I had to book 2 times
4.00
Good

Thank you
5.00
Excellent

Perfect service
5.00
Excellent

very clear site. fast lay out
4.00
Good

Just goood
5.00
Excellent

I change the date of birth, but it doesn't work... so now it is wrong
2.00
Poor

sunexpress.com/en replies: 11/08/2017
Dear Pirlotte Ann, we will be very pleased to assist you regarding to make the required changes for your date of birth correction. Please be so kind to get in contact with us by our call center Belgium 02 808 59 46 so that our official can make the correction before your flight date. Kindly be informed. Have a pleasant flight in advance. Best regards, SunExpress Team

okay
4.67
Excellent

Ok its great
5.00
Excellent

Good
5.00
Excellent

Very good as always
5.00
Excellent

always good service
5.00
Excellent

Always a joy to travel with sunexpress.
5.00
Excellent

Perfect
5.00
Excellent

Perfect service
5.00
Excellent

Altid God service.
5.00
Excellent

All OK
5.00
Excellent

Nice website and great prices
5.00
Excellent

Good
4.00
Good

Good
4.00
Good

It's okay, but not extremely friendly.
3.00
Fair

Havent experienced anything not pleasant.
5.00
Excellent

Almost perfect, babage is 30 kg that is so good
5.00
Excellent

thank you
4.00
Good

Nice
5.00
Excellent

goed en goedkoop
4.00
Good

J'avais payé un repas pour moi et mon fils lors de notre voyage en avion mais l’hôtesse n'a pas voulu nous servir sous prétexte qu' elle ne voyait pas notre commande.
Je suis très déçue :(
1.00
Very Poor

sunexpress.com/en replies: 18/07/2017
Dear Mrs. Zeynep Koc, your request has been processed with the reference number 1707-SUN-07892 by our customer relationship department. Our official will get in contact with you as soon as possible. Best regards, SunExpress Team

Excellent
5.00
Excellent

Goodyear Service And fair price
5.00
Excellent

I have been traveling with me for more than 15 years with Sunexpress several times a year, and have now made a mistake and try to fix it within half an hour and now have to pay 100 € to book and Have also lost my XL chairs I paid for this I really think this is a shame, I book chairs including XL chairs and now I have to pay extra for XL chairs again, because the date changes again, this is the la
1.00
Very Poor

sunexpress.com/en replies: 04/07/2017
Dear Mr. Gerrit Jacobus Van Haeften, we thank you for your feedback. We will get in contact with you as soon as possible. Best regards, SunExpress Team

Perfect. Thanks for the great service on your flight.
5.00
Excellent

Everything okay
5.00
Excellent

nice and pleasant flight good food, enaugh seating leg space.
5.00
Excellent

Everything fine
5.00
Excellent

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en

Owner
Güne? Ekspress Havac?l?k A.?.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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