Certificate for sunexpress.com/en

No. X710BE5916F319EDAD4C1A1D1FDE05C7A
 

Approved on
12/08/2016
Valid until
11/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sunexpress.com/en



Good

4.45/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 162 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 162 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Fast and easy booking
5.00
Excellent

Good
4.00
Good

Timely and accurate flight booking and service.
5.00
Excellent

website is slow, not very user friendly
3.00
Fair

it's a bit expensive, but for the rest it is an good company.
5.00
Excellent

A grand service, allways was very very good.
5.00
Excellent

Sunexpress excellent
5.00
Excellent

Superb
5.00
Excellent

Five stars
5.00
Excellent

Great
4.00
Good

Very smooth experience. Not comparable with the crappy add-infested add-blocker incompatible sites of other budget airlines. Really good job. Thanks
5.00
Excellent

Perfect. Totally satisfied.
5.00
Excellent

Very quick response on order
5.00
Excellent

Thanks
5.00
Excellent

Thank you
5.00
Excellent

They have no line for queries and complaints europe wide.
2.67
Fair

Someone took care of my problems and sent me my order (e-ticket ) so i didn't have to worry anymore.
I appreciated this person's help a lot.
Kind regards
5.00
Excellent

Excellent purchase
5.00
Excellent

Best
5.00
Excellent

Easy and fast booking
5.00
Excellent

Last years we booked directly at sunexpress. It's easy and they have a good service
5.00
Excellent

yes, ok
3.67
Good

Got a reply on my question in just a few hours on a sunday.
3.33
Fair

I could not rate yet on the latter two ...
4.33
Good

No comments. Just good service.
5.00
Excellent

Very good
4.00
Good

Perfect departure time and all included price.
Excellent food and service
5.00
Excellent

It is the first time I use Sunexpress and for the reservation I am ok, but now I will wait for the travel.....I hope it will be very good
Nicole
5.00
Excellent

Your on-line reservation - and check-in system is perfect
4.00
Good

nothing special
3.33
Fair

Your website was not functioning properly. There are still problems with 3 digit county codes of telephone numbers.
3.00
Fair

Good product forca fair price. Website should be working easier
4.67
Excellent

Price and quality good
3.67
Good

Always travel with sun express and always happy
5.00
Excellent

Cancelled my journey. Wanted to change the date. After sending 3 mails . They did not gave me ONE
I expected service, but nothing.
1.00
Very Poor

When buying would be nice asking for a security code via customers' account sent through a SMS
4.33
Good

super
5.00
Excellent

thx
4.00
Good

Order perfect purchased
4.00
Good

always super to fly with sunexpress-good price and very high service
5.00
Excellent

sunexpress.com/en customer reviews

sunexpress.com/en

Low-priced flights from 39,99 EUR

sunexpress.com/en was certified by Trusted Shops on 12/08/2016.

SunExpress, based in Antalya and Frankfurt, is a joint venture of Lufthansa and Turkish Airlines. The airline carried over eight million passengers in 2015 and achieved a revenue of more than one billion Euros. Its network embraces 115 destinations in Europe and Turkey, as well as routes in Northern Africa and in the Middle East. Its fleet of 72 aircraft includes the Boeing 737-800. In 2014 SunExpress ordered 60 new Boeing 737-800 aircraft, which are being delivered through to 2023. Book now your low-priced flight to Turkey, Bulgaria, Greece and the Red Sea!

Contact
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
travelcenter@sunexpress.com
sunexpress.com/en

Owner
Güneş Ekspress Havacılık A.Ş.
Yenigöl Mah. Nergiz Sok. No: 84 PK
07230 Antalya
Turkey
Authorized representative
Jens Bischof
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sunexpress.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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