Certificate for Musicartestore.com/en

No. X79480E9F29C83A657D624ADB542D5905
 

Approved on
23/10/2014
Valid until
22/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Musicartestore.com/en



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 45 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 93 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/02/2018
Date of order
05/02/2018
13/02/2018
Great stuff,fast delivery
5.00
Excellent

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Very efficient service. Received my parcel a few days after ordering it. Package was in perfect condition. Played with the amplifier this weekend. Amazing
5.00
Excellent

Date of publication
06/02/2018
Date of order
30/01/2018
06/02/2018
Excellent web shop experience , Super Fast packaging /shipment from Italy to Holland , I've had some questions before I ordered , very quick response on my mail . will order again definitly if I need anything .
5.00
Excellent

Date of publication
31/01/2018
Date of order
24/01/2018
31/01/2018
Best place to order and fast delivery
5.00
Excellent

Date of publication
23/01/2018
Date of order
09/01/2018
23/01/2018
Everything is ok
5.00
Excellent

Date of publication
04/01/2018
Date of order
28/12/2017
04/01/2018
...not sure whether I ordered a different color but it was anyway ok...
5.00
Excellent

Date of publication
25/12/2017
Date of order
18/12/2017
25/12/2017
No comment, servizio eccellente
5.00
Excellent

Date of publication
23/12/2017
Date of order
16/12/2017
23/12/2017
Awesome shop They had a fantastic price for a guitar I was looking for, so my choice was quickly made Ordering was very easy, plus the 5 discount when subscribing fot their newsletter was a bonus.
So ordering was very easy and shipping was super fast The guitar was boxed very, very safely, so it arrived fast and with no issues or setbacks at all. You guys rock
5.00
Excellent

Date of publication
23/12/2017
Date of order
15/12/2017
23/12/2017
Very fast delivery, safe packaged.
5.00
Excellent

Date of publication
14/12/2017
Date of order
17/11/2017
14/12/2017
Great I will be back soon.
5.00
Excellent

Date of publication
07/12/2017
Date of order
07/12/2017
07/12/2017
Excellent service, price and delivery.
5.00
Excellent

Date of publication
05/12/2017
Date of order
27/11/2017
05/12/2017
I purchased a Pearl double pedal, which comes with it's own bag. The pedal is fine, but the bag have suffered some damage from the inside. It would seem that, during transport, the package wasn't looked after and/or was thrown about, and the pedal made some damage to the inside of the bag.

Would be a good to protect the product also inside the bag.

I am extremely satisfied with everything e
4.33
Good

Date of publication
30/11/2017
Date of order
17/11/2017
30/11/2017
I purchased a Stefy Line UNI FX80 with trolleys
The delivery was fast, first the tracking number was not provided automatically but the whole shop was mobilized to supply it
The goods came in excellent condition, very professionally packed.
The pedalboard is a dream...
Very customer oriented, asked for a change in payment method and they responded immediately
5.00
Excellent

Date of publication
29/11/2017
Date of order
22/11/2017
29/11/2017
Everything was perfect,awesome communicatin and ofc utra fast deliver i will buy again
5.00
Excellent

Date of publication
21/11/2017
Date of order
20/11/2017
21/11/2017
Hi all was very good thank you r all
5.00
Excellent

Date of publication
14/11/2017
Date of order
07/11/2017
14/11/2017
You're very fast um your delivery.
Thanks
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much

Date of publication
10/11/2017
Date of order
01/11/2017
10/11/2017
Great store. I bought a stage piano from them with international delivery to the USA. Well packed fast shipment. Great
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks, we hope to see you soon!

Date of publication
09/11/2017
Date of order
01/11/2017
09/11/2017
Merce non ancora arrivata, tempi di consegna troppo lunghi
2.00
Poor

Musicartestore.com/en replies: 16/11/2017
gentile cliente, ci scusiamo per l'inconveniente ma secondo il nostro sistema il pagamento risultava non completato. provvederemo immediatamente alla gestione del tuo ordine per recapitarlo il prima possibile. grazie

Date of publication
08/11/2017
Date of order
01/11/2017
08/11/2017
Perfect but it took a long time
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
dear customer, we're sorry if the shipping takes too long. thanks!

Date of publication
06/11/2017
Date of order
30/10/2017
06/11/2017
Everything was perfect, a really good dealer.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Date of publication
24/10/2017
Date of order
17/10/2017
24/10/2017
Good website and fast reliable delivery. I'm very satisfied :)
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks! see you soon!

Date of publication
07/10/2017
Date of order
02/09/2017
07/10/2017
Best shop in Italy I've ever been in contact. Professional and friendly staff, quick response, good price rate. The ordered goods arrived to Hungary in flawless condition. Maximum points.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks for your comment!

Date of publication
26/07/2017
Date of order
03/07/2017
26/07/2017
Fast shipment, perfect
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
great! thank you!

Date of publication
10/07/2017
Date of order
25/06/2017
10/07/2017
When I received the payer it was not working properly. Tried to get help from the store and not much happened I finely got in touch with Stefano Dell Chiara,(M live)
He sent me a firmware to fix the issue. It is working fine and so far I am happy with the Okyweb4,however,I feel that the product should have been checked prior to shipping it and making sure it is in 100 working order.
Thank you
4.00
Good

Musicartestore.com/en replies: 16/11/2017
we're happy your problem was resolved. thanks!

Date of publication
19/06/2017
Date of order
10/06/2017
19/06/2017
The people working here are very nice and respond quickly. They have a nice selection of 2nd hand equipment and they dispatch quick. Would definitely recommend.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Date of publication
18/06/2017
Date of order
29/05/2017
18/06/2017
Todo perfecto.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
¡un millón de gracias!

Date of publication
12/06/2017
Date of order
20/05/2017
12/06/2017
The order was received in perfect condition, however I was a bit disappointed because it requires setting up, Action, etc. Not the responsibility of the seller but the manufacturers.
4.67
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much!

Date of publication
10/06/2017
Date of order
03/06/2017
10/06/2017
Good
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Date of publication
09/06/2017
Date of order
24/05/2017
09/06/2017
the purchase of my Markbass chorus was perfect.I am very pleased
4.00
Good

Musicartestore.com/en replies: 16/11/2017
thanks! we hope to see you soon!

Date of publication
23/05/2017
Date of order
16/05/2017
23/05/2017
Thank you
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Date of publication
21/05/2017
Date of order
12/05/2017
21/05/2017
Really a great music retailer with great service and ships the items ordered fast.
I have become a regular customer.. They are an excellent team and they accept used gear for trade-in - really outstanding service.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
we're so glad! thank you!

Date of publication
18/05/2017
Date of order
11/05/2017
18/05/2017
First time customer If I need anything else I will definetaly come back
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks! we hope to see you soon!

Date of publication
11/05/2017
Date of order
04/05/2017
11/05/2017
Unbelievable packaging....no way this was ever going to be damaged, even if the carrier used it as a football.
Traveled from Italy to Australia in 5 days
Thank you for all your help. If I could give you 6 stars I would.
Again thank you
Regards
Larry
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much Larry! it's nice to have meet you!

Date of publication
03/05/2017
Date of order
26/04/2017
03/05/2017
Fast delivery, Great Price
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Date of publication
25/04/2017
Date of order
11/04/2017
25/04/2017
Fast, accurate, reliable
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
good! we hope to see you soon, thanks!

Date of publication
21/04/2017
Date of order
14/04/2017
21/04/2017
Perfecto, rapidez y buen precio
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
muchas gracias!

Date of publication
13/04/2017
Date of order
30/03/2017
13/04/2017
Contact and support were first rate. The goods were delivered quickly and the partial return (I had ordered a choice of 4 to select 1) was managed quickly and corteously. Anytime again
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Date of publication
11/04/2017
Date of order
27/03/2017
11/04/2017
Excellent delivery time and could not have expected better customer service
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much!

Date of publication
04/04/2017
Date of order
27/03/2017
04/04/2017
Great shop, great stuff, fast and uncomplicated delivery
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Date of publication
02/04/2017
Date of order
18/03/2017
02/04/2017
Fast response to order, fast shipping. Was able to ship expensive item overseas undamaged. Recommended.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you very much!

Musicartestore.com/en

Musicartestore.com/en was certified by Trusted Shops on 23/10/2014.

Contact
via D'antona 6/Q
60033 Chiaravalle (AN)
Italy
info@musicartestore.com
Musicartestore.com/en

Owner
MUSICARTE Srl
via D'antona 6/Q
60033 Chiaravalle (AN)
Italy
Authorized representative
PAOLO LUZI
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Musicartestore.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.