Certificate for Musicartestore.com/en

No. X79480E9F29C83A657D624ADB542D5905
 

Approved on
23/10/2014
Valid until
22/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Musicartestore.com/en



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 42 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 83 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent service, price and delivery.
5.00
Excellent

I purchased a Pearl double pedal, which comes with it's own bag. The pedal is fine, but the bag have suffered some damage from the inside. It would seem that, during transport, the package wasn't looked after and/or was thrown about, and the pedal made some damage to the inside of the bag.

Would be a good to protect the product also inside the bag.

I am extremely satisfied with everything e
4.33
Good

I purchased a Stefy Line UNI FX80 with trolleys
The delivery was fast, first the tracking number was not provided automatically but the whole shop was mobilized to supply it
The goods came in excellent condition, very professionally packed.
The pedalboard is a dream...
Very customer oriented, asked for a change in payment method and they responded immediately
5.00
Excellent

Everything was perfect,awesome communicatin and ofc utra fast deliver i will buy again
5.00
Excellent

Hi all was very good thank you r all
5.00
Excellent

You're very fast um your delivery.
Thanks
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much

Great store. I bought a stage piano from them with international delivery to the USA. Well packed fast shipment. Great
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks, we hope to see you soon!

Merce non ancora arrivata, tempi di consegna troppo lunghi
2.00
Poor

Musicartestore.com/en replies: 16/11/2017
gentile cliente, ci scusiamo per l'inconveniente ma secondo il nostro sistema il pagamento risultava non completato. provvederemo immediatamente alla gestione del tuo ordine per recapitarlo il prima possibile. grazie

Perfect but it took a long time
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
dear customer, we're sorry if the shipping takes too long. thanks!

Everything was perfect, a really good dealer.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Good website and fast reliable delivery. I'm very satisfied :)
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks! see you soon!

Best shop in Italy I've ever been in contact. Professional and friendly staff, quick response, good price rate. The ordered goods arrived to Hungary in flawless condition. Maximum points.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks for your comment!

Fast shipment, perfect
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
great! thank you!

When I received the payer it was not working properly. Tried to get help from the store and not much happened I finely got in touch with Stefano Dell Chiara,(M live)
He sent me a firmware to fix the issue. It is working fine and so far I am happy with the Okyweb4,however,I feel that the product should have been checked prior to shipping it and making sure it is in 100 working order.
Thank you
4.00
Good

Musicartestore.com/en replies: 16/11/2017
we're happy your problem was resolved. thanks!

The people working here are very nice and respond quickly. They have a nice selection of 2nd hand equipment and they dispatch quick. Would definitely recommend.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Todo perfecto.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
¡un millón de gracias!

The order was received in perfect condition, however I was a bit disappointed because it requires setting up, Action, etc. Not the responsibility of the seller but the manufacturers.
4.67
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much!

Good
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

the purchase of my Markbass chorus was perfect.I am very pleased
4.00
Good

Musicartestore.com/en replies: 16/11/2017
thanks! we hope to see you soon!

Thank you
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Really a great music retailer with great service and ships the items ordered fast.
I have become a regular customer.. They are an excellent team and they accept used gear for trade-in - really outstanding service.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
we're so glad! thank you!

First time customer If I need anything else I will definetaly come back
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks! we hope to see you soon!

Unbelievable packaging....no way this was ever going to be damaged, even if the carrier used it as a football.
Traveled from Italy to Australia in 5 days
Thank you for all your help. If I could give you 6 stars I would.
Again thank you
Regards
Larry
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much Larry! it's nice to have meet you!

Fast delivery, Great Price
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Fast, accurate, reliable
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
good! we hope to see you soon, thanks!

Perfecto, rapidez y buen precio
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
muchas gracias!

Contact and support were first rate. The goods were delivered quickly and the partial return (I had ordered a choice of 4 to select 1) was managed quickly and corteously. Anytime again
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you!

Excellent delivery time and could not have expected better customer service
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you so much!

Great shop, great stuff, fast and uncomplicated delivery
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Fast response to order, fast shipping. Was able to ship expensive item overseas undamaged. Recommended.
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you very much!

Sehr zufrieden, Verpackung hätte etwas besser sein können, aber trotzdem ein 'gut'
4.67
Excellent

Musicartestore.com/en replies: 16/11/2017
Vielen Dank!

petal works great thanks so much mark lee
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you, Mark!

Incredible... very good quality amp. Thank you
4.67
Excellent

Musicartestore.com/en replies: 16/11/2017
thanks!

Very very well packaged and fast shipment
5.00
Excellent

Musicartestore.com/en replies: 16/11/2017
thank you! see you soon

Never received any info on shipment, no tracking
4.00
Good

Musicartestore.com/en replies: 16/11/2017
we're sorry we usually send an email with the tracking number to follow the shipping. thanks

Good product, good price, excellent service.

I recommend this shop.
5.00
Excellent

Everything good
4.67
Excellent

Great
5.00
Excellent

Good
4.00
Good

No problems
5.00
Excellent

Musicartestore.com/en

Musicartestore.com/en was certified by Trusted Shops on 23/10/2014.

Contact
via D'antona 6/Q
60033 Chiaravalle (AN)
Italy
info@musicartestore.com
Musicartestore.com/en

Owner
MUSICARTE Srl
via D'antona 6/Q
60033 Chiaravalle (AN)
Italy
Authorized representative
PAOLO LUZI
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Musicartestore.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.