sportfits.euBewertungen:
311 Bewertungen in den letzten 12 Monaten542 Bewertungen insgesamt
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Relevanteste positive Bewertung
23.04.2023
Verifizierte Bewertung
I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
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Relevanteste negative Bewertung
23.12.2022
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They pretend to have the goods in stock, when in fact they will order for the manufacturer or wholesaler after you placed and payed for your order. They state within 6 to 8 working days, but fail to tell you they don't class monday and friday as working days.
Tried contacting them 3 times via email, no response, tried calling them,but they are only open in the morning and when you get through, the machine already tells you they have a backlog and your delivery most likely is going to be late.
Now almost 2 weeks after ordering, they can't even tell me when the goods will arrrive to them , let alone when it will be send out to me. Result, cancelled order, now have to wait for my money to be returned...
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Bewertungen für sportfits.eu
20.12.2022
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Antwort von sportfits.eu
22.12.2022
Good day,
Thank you very much for your feedback - it is of course a pity that you were not satisfied with us. However, since we take criticism very seriously and always want to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and maybe even make up for something if we made a mistake. You are also welcome to contact our support team at info@sportfits.de.
Many thanks in advance
Your Sportfits Team
22.12.2022
Verifizierte Bewertung
CONTACT WITH THE CUSTOMER. ANSWERS TO QUESTIONS
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Antwort von sportfits.eu
22.12.2022
Hello and thank you for your order!
We are sorry that you have not received a response from us at this time. Unfortunately, due to delivery delays, there is a greatly increased volume of mail and enquiries. We will do our best to answer your enquiry as quickly as possible within the processing time indicated in the automatic reply email.
We apologise for the delay and wish you happy holidays.
With sporty greetings
Your SportFits Team
05.06.2023
Verifizierte Bewertung
We didn't receive ower order....10 days…
We didn't receive ower order....10 days after we buyd socks
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Antwort von sportfits.eu
06.06.2023
Hello and thank you for your review!
We are sorry that you have not received your order yet. Your order had a delivery time of 11-13 working days (see order confirmation). Our shipping team handed over your order to DHL on 01.06.2023, unfortunately there seems to have been slight delays there. However, according to the shipment tracking, the package will arrive soon. For more information, please see the shipping confirmation.
Best regards
Your SportFits Team
16.03.2023
Verifizierte Bewertung
Didn’t get the order
Hi i ordered a columbia jacket and still haven’t got it.
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Antwort von sportfits.eu
28.03.2023
Hello and thank you for your review!
Your order was completely processed by our shipping team and handed over to the shipping company on the same day as the purchase was placed. According to the tracking system, the package was delivered on Saturday, 11 March ("Delivered at the neighbours").
If your order has not reached you, please contact us at the following e-mail address so that we can inform you of the next steps: info@sportfits.de
Kind regards
Your SportFits Team
08.04.2023
Verifizierte Bewertung
Not responding very disappint
Not responding very disappointed 😔
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Antwort von sportfits.eu
12.04.2023
Hello and thank you for your review!
We are sorry that you were not satisfied with our service.
We see that you have been in contact with one of our support staff for some time. According to the e-mail, we were able to solve the problem satisfactorily.
Best regards
Your SportsFits Team
08.03.2023
Verifizierte Bewertung
Give an answer to e-mails!
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Antwort von sportfits.eu
28.03.2023
Hello and thank you for your review!
We are sorry that you received a very late reply to your email. Unfortunately, there were slight delays in this due to a technical problem.
You can find a quick answer to most questions on our website: https://sportfits.de/haeufig-gestellte-fragen-faq.
Alternatively, you can of course reach us by telephone on +49 (0)851-20424140 Monday to Friday between 09:00 and 12:00.
Kind regards
Your SportFits Team
24.01.2023
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Antwort von sportfits.eu
24.01.2023
Guten Tag,
vielen Dank für Ihr Feedback - Es ist natürlich schade, dass Sie nicht zufrieden mit uns waren. Da wir Kritik aber sehr ernst nehmen und uns auch immer weiter verbessern möchten, wäre es super, wenn Sie uns kurz erläutern könnten, was genau schiefgelaufen ist, damit wir daran arbeiten können und vielleicht sogar noch etwas wieder gut machen können, falls uns ein Fehler passiert ist. Gerne auch einfach an unseren Support an info@sportfits.de.
Vielen Dank im Voraus
Ihr Sportfits Team
22.12.2022
Verifizierte Bewertung
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Antwort von sportfits.eu
20.01.2023
Good day,
Thank you very much for your feedback - it is of course a pity that you were not satisfied with us. However, since we take criticism very seriously and always want to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and maybe even make up for something if we made a mistake. You are also welcome to contact our support team at info@sportfits.de.
Many thanks in advance
Your Sportfits Team
18.12.2022
Verifizierte Bewertung
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Antwort von sportfits.eu
22.12.2022
Good day,
Thank you very much for your feedback - it is of course a pity that you were not satisfied with us. However, since we take criticism very seriously and always want to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and maybe even make up for something if we made a mistake. You are also welcome to contact our support team at info@sportfits.de.
Many thanks in advance
Your Sportfits Team
07.02.2023
Verifizierte Bewertung
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Antwort von sportfits.eu
10.02.2023
Guten Tag,
Vielen Dank für Ihre Rückmeldung - es ist natürlich schade, dass Sie mit uns nicht zufrieden waren. Da wir Kritik aber sehr ernst nehmen und uns ständig verbessern wollen, wäre es toll, wenn Sie uns kurz erklären könnten, was genau schief gelaufen ist, damit wir daran arbeiten und vielleicht sogar etwas korrigieren können, falls uns ein Fehler unterlaufen ist. Wenden Sie sich dazu gerne einfach an unseren Support unter info@sportfits.de.
Vielen Dank im Voraus
Ihr Sportfits Team
21.12.2022
Verifizierte Bewertung
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Antwort von sportfits.eu
22.12.2022
Good day,
Thank you very much for your feedback - it is of course a pity that you were not satisfied with us. However, since we take criticism very seriously and always want to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and maybe even make up for something if we made a mistake. You are also welcome to contact our support team at info@sportfits.de.
Many thanks in advance
Your Sportfits Team