sportfits.eu- Logo - Bewertungen

sportfits.eu
Bewertungen:

244 Bewertungen in den letzten 12 Monaten624 Bewertungen insgesamt  

4,48
Gut

Gütesiegel
Gültig

mit Käuferschutz

Zertifiziert seit: 14.04.2021
Das Trusted Shops Gütesiegel zeichnet vertrauenswürdige Onlinehändler aus.
sportfits.eu erfüllt unter anderem folgende Trusted Shops Qualitätskriterien:
  • Geprüfte Identität
  • Verschlüsselte Datenübertragung
  • Verständlicher Bestellvorgang

Trusted Shops Käuferschutz

Dieses Unternehmen bietet den Trusted Shops Käuferschutz für Einkäufe bis 2.500 € an. So ist Ihr Einkauf abgesichert.

Digital Trust ist unsere Mission. So funktionieren Bewertungen bei Trusted Shops.

Relevanteste positive Bewertung

23.04.2023
 Verifizierte Bewertung
I wish …they could include a return slip in my order and I wish they could offer free returns within the EU. Good products, good customer service, I recommend. But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.

Relevanteste negative Bewertung

08.12.2023
 Verifizierte Bewertung
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
Digital Trust ist unsere Mission. So funktionieren Bewertungen bei Trusted Shops.

Bewertungen für sportfits.eu

Filter
 Sortierung  
Relevanz
(197)
(5)
(22)
Zurücksetzen
24.12.2023
 Verifizierte Bewertung
The shipping agent did not bring the order. The said the adress was incorrect but there is no way to contact them or change it.
Bewertung melden
Antwort von sportfits.eu
05.01.2024
Hello and thank you for your review! We are sorry to hear that there were problems with the post. According to tracking, the parcel was delivered to you just after the holidays, so we hope you are happy with the product you ordered. Best regards your SportFits team
14.12.2023
 Verifizierte Bewertung
The delivery time was announced as 4-6 days. Now I have waited 11 days. DHL informs that the package is still in Germany. Sad!
Bewertung melden
Antwort von sportfits.eu
15.12.2023
Thank you for your feedback! We're sorry to hear that you don't seem to have received your order yet. We shipped it the next working day after receiving your order and handed it over to DHL. According to shipment tracking, the parcel is still on its way to you. Unfortunately, we cannot speed up the internal processing procedures at DHL or any other shipping service provider, but we assume that your parcel will be delivered to you as soon as possible. Best regards Your SportFits-Team
11.12.2023
 Verifizierte Bewertung
Did not receive tracking number, but I got the package anyway. Lack of communication, makes customers nervous.
Bewertung melden
Antwort von sportfits.eu
15.12.2023
Thank you for your feedback! Normally, all our customers receive a shipping confirmation with tracking by email as soon as the parcel is on its way to you. We regret that you do not seem to have received a shipping confirmation with tracking. According to the outgoing mail server, this was sent by us on 04.12.2023. As this does not seem to have reached you, we will have the case checked internally by our IT department. Best regards Your SportFits-Team
18.12.2023
 Verifizierte Bewertung
I have tried to cancel the order 3 times now with no response. They don’t answer emails or the phone. Avoid.
Bewertung melden
Antwort von sportfits.eu
21.12.2023
Hello and thank you for your review! We are sorry to hear that you are unhappy with our customer service. Unfortunately, due to the Christmas period, there are currently slightly longer waiting times on our hotline (Mon - Fri 10am - 12pm and 1pm - 4pm). Your cancellation request has already been processed by us and the purchase amount will be refunded to you on 14.12.2023. You should also have received a cancellation confirmation by email. Best regards Your SportFits-Team
17.12.2023
 Verifizierte Bewertung
Bewertung melden
Antwort von sportfits.eu
21.12.2023
Hello, Thank you for your feedback - it is of course a pity that you were not happy with us. However, as we take criticism very seriously and are always looking to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and perhaps even make amends if we have made a mistake. You can also contact our support team at info@sportfits.eu. Kind regards Your SportFits Team
31.10.2023
 Verifizierte Bewertung
Great! Fast shipping with insurance. packaging can be carefully.
Bewertung melden
13.04.2023
 Verifizierte Bewertung
Order cancelled, money returned promptly.
Bewertung melden
02.07.2023
 Verifizierte Bewertung
Fast service! I was surprised m goods came so soon. One point for approval, the app and mail told us it was delivered to NL via PostNL But surprise, it came by DHL..... So no track and trace. We were lucky to be at home.. So that's the only criticism. But I would and did order again here!!
Bewertung melden
27.04.2023
 Verifizierte Bewertung

friendly and professional service

Original products, trouble-free return of goods if necessary, friendly and professional service on the telephone line Very long response time to emails, email communication should definitely be improved
Bewertung melden
23.06.2023
 Verifizierte Bewertung
fast delivery of a high quality product. Unfortunately returns have to be paid by buyer. unfortunately the sizes aren't really true to size, so I had to give the shoes to my son... Good for him.
Bewertung melden
13.05.2023
 Verifizierte Bewertung
The whole proces was just as it should be. Very smoothly. Package delivered from Germany to the Metherlands in a few days. Very happy also with the item for a great price.
Bewertung melden
07.04.2023
 Verifizierte Bewertung
The product was exactly as described in the web site, shipment organized really quick, everything was really easy and with good discount on sales.
Bewertung melden
18.04.2023
 Verifizierte Bewertung

Very good price, fast delivery

Very good price (discount) and fast delivery. The product arrived from another country within EU in 1 week. The fit is perfect.
Bewertung melden
19.11.2023
 Verifizierte Bewertung

Happy with the experience

Order arrived quickly, price was ok (cheaper than other stores at time of purchase). Delivered quickly. I would buy again.
Bewertung melden
01.04.2023
 Verifizierte Bewertung
Goods arrived as expected and matched what I bought. easy system to buy from. Delivery from Germany to NL took about 4 days
Bewertung melden
16.05.2023
 Verifizierte Bewertung
Originalprodukt, höchste Qualität, perfekt aufeinander abgestimmt, sehr telefonischer Bestellservice, schneller Versand.
Bewertung melden
16.05.2023
 Verifizierte Bewertung
Great assortment, unbeatable prices and good delivery. Online cancellation of order not yet processed would be nice
Bewertung melden
14.08.2023
 Verifizierte Bewertung
Everything it was promised they delivered.The product was perfectly on time and in perfect condition!!!
Bewertung melden
09.05.2023
 Verifizierte Bewertung
Excellent communication and service. cycling shoes exactly as described.perfect fit.Highly recommend
Bewertung melden
10.07.2023
 Verifizierte Bewertung

Good service!

Item arrived as described . Shipping to Ireland took about a week .Very happy with the experience !
Bewertung melden