I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
Excelent pair of shoes, expensive but good quality and elegant. Fits very well.
SportFits sent them immediately but only bad things that DHL didn't send any message regarding tracking.
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vor 11 Tagen
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Satisfied customer
You have very good prices for my favorite brand Bergans.
Shipment to Poland might be cheaper;)
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01.04.2024
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Very good site - fast shipping - good communication
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24.03.2024
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Great prices, fast delivery all good...
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vor 7 Tagen
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Competitive prices and quick delivery
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vor 2 Tagen
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vor 8 Tagen
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vor 11 Tagen
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24.03.2024
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24.03.2024
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24.03.2024
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04.04.2024
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Haven’t received my order yet it takes longer than stated on the website was expecting 2 to 4 business days but still no order
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Antwort von sportfits.eu
vor 8 Tagen
Hello and thank you for your review!
We're sorry to hear that you received your order a little later than expected. According to the system, your order was dispatched the next working day after we received it. The slightly longer shipping time was due to the German public holidays over Easter.
According to the tracking system, you received your parcel one day after your review. We hope that you are satisfied with the product you purchased.
Best regards
Your SportFits-Team
05.03.2024
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Order backpack off website and arrive in two days of postage such reliable service. Will be back for more outdoor gear in future.
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11.03.2024
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Jacket ski woman
I am fully satisfied with my purchase. Excellent site. Excellent and fast shipping. Recommended
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11.03.2024
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Quick delivery, good quality
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22.02.2024
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Quick service and easy refund
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12.03.2024
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07.03.2024
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19.02.2024
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19.02.2024
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Very very bad experience!
Very bad experience.
Placed an order with this "company" for the first time on Friday, February 2, 2024. Then ordered a bag from the North Face and paid immediately through Ideal. Subsequently received no order or payment confirmation.
I informed by e-mail on February 7 what the status of my order was. On February 12, I was told in response that additional information was needed to track my order. I did sent the requested information immediately. Including proof of debit from my bank payment.
Today I am told that - despite the additional information I did sent - my order and payment cannot be found. It is suggested that I could place the order again and pay again ....
I thank SPORTFITS for that. So that I limit the damage to the €122.80 I have paid already, without receiving the bag I ordered.
My advice: DO NOT ORDER HERE OR PAY AFTER (IF POSSIBLE)!!!!!!!!
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Antwort von sportfits.eu
23.02.2024
Hello and thank you for your review!
We have carried out a check with your data in our payment system.
Unfortunately, the payment seems to have failed during the order process. The payment was therefore never received by us. In this case, no order has been created for you due to the missing payment.
If the amount has already been debited from your account, our payment service provider will automatically reverse the amount within the next few days.
If you are still interested in the item, please simply order the item again via our website. After a successful order, you will of course immediately receive an order confirmation by e-mail.
Best regards
Your SportFits-Team
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