I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
Great!
Fast shipping with insurance.
packaging can be carefully.
Bewertung melden
02.07.2023
Verifizierte Bewertung
Fast service!
I was surprised m goods came so soon.
One point for approval, the app and mail told us it was delivered to NL via PostNL
But surprise, it came by DHL.....
So no track and trace. We were lucky to be at home..
So that's the only criticism.
But I would and did order again here!!
Bewertung melden
27.04.2023
Verifizierte Bewertung
friendly and professional service
Original products, trouble-free return of goods if necessary, friendly and professional service on the telephone line
Very long response time to emails, email communication should definitely be improved
Bewertung melden
23.06.2023
Verifizierte Bewertung
fast delivery of a high quality product. Unfortunately returns have to be paid by buyer. unfortunately the sizes aren't really true to size, so I had to give the shoes to my son... Good for him.
Bewertung melden
13.05.2023
Verifizierte Bewertung
The whole proces was just as it should be. Very smoothly. Package delivered from Germany to the Metherlands in a few days. Very happy also with the item for a great price.
Bewertung melden
24.04.2023
Verifizierte Bewertung
No problems, would shop here again
No issues with my order, delivery a bit slow, but that is as expected when ordering from a company in an other country.
I would not hesitate to order from them again.
Bewertung melden
13.12.2023
Verifizierte Bewertung
Website was very easy to navigate. User friendly makes the whole process more enjoyable. Products received as described and very fast delivery.
Thank you.
Bewertung melden
18.04.2023
Verifizierte Bewertung
Did not deliver all the items. Had to ask for a refund. Would not have purchased just the one item I got with the shipping costs I needed to pay.
Bewertung melden
Antwort von sportfits.eu
31.08.2023
Hello and thank you for your review!
Unfortunately, the item you ordered was no longer available and had to be cancelled. The purchase price of the item in question was refunded to you immediately.
A stock shortage occurs when our staff cannot find a product in the warehouse (incorrect booking or theft). Out of stock rejection occurs when our quality control process finds a defect in the product before it is shipped. Less than 0.001% of orders are out of stock or rejected. We apologise if you have been affected by this rare but extremely annoying occurrence.
Kind regards
Your SportFits Team
07.10.2023
Verifizierte Bewertung
I like products quality and fast delivery.
You should send confirmation e-mail in english (or even better in the customer’s language)
Bewertung melden
18.04.2023
Verifizierte Bewertung
Very good price, fast delivery
Very good price (discount) and fast delivery. The product arrived from another country within EU in 1 week. The fit is perfect.
Bewertung melden
19.11.2023
Verifizierte Bewertung
Happy with the experience
Order arrived quickly, price was ok (cheaper than other stores at time of purchase). Delivered quickly. I would buy again.
Es wurden Maßnahmen ergriffen, um sicherzustellen, dass die veröffentlichten Bewertungen nur von solchen Verbraucher*innen stammen, die die Waren oder Dienstleistungen tatsächlich genutzt oder erworben haben.
Importierte Bewertungen
Gehen nicht in die Gesamtnote ein. Es wurden keine Verifizierungsmaßnahmen ergriffen.