I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
fast delivery of a high quality product. Unfortunately returns have to be paid by buyer. unfortunately the sizes aren't really true to size, so I had to give the shoes to my son... Good for him.
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20.06.2023
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13.06.2023
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clear website; good communication; correct delivery and on time
Great assortment, unbeatable prices and good delivery.
Online cancellation of order not yet processed would be nice
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14.05.2023
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Great prices and quick delivery
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13.05.2023
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The whole proces was just as it should be. Very smoothly. Package delivered from Germany to the Metherlands in a few days. Very happy also with the item for a great price.
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10.05.2023
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09.05.2023
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Excellent communication and service.
cycling shoes exactly as described.perfect fit.Highly recommend
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04.05.2023
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Will buy more from this shop
Great selection of brands, good stock, fair price, flawless delivery
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