I wish
…they could include a return slip in my order and I wish they could offer free returns within the EU.
Good products, good customer service, I recommend.
But for me, living in Sweden, the return process (with PostNord) was a hassle plus it was expensive and slow. It took app 3 weeks before I got my money back. This is the sole reason I may not buy from them again. Otherwise, I was a happy customer.
I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
Everything went perfectly!
Quick service, product in excellent state, shipping without delay,… Very positive experience!
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24.12.2023
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Shipped quickly. Great price. New as expected.
Although PLEASE DO NOT USE DEUTCHE POST.
The German postal service just does not know how to do German delivery.
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22.12.2023
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Muy bien.
Pese a ser estas fechas llego a tiempo y en tiempo . Lo único que pone nervioso es no saber dónde está tu pedido para poder seguir
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09.01.2024
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Michal
Accuret description, good price and very fast delivery.
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22.12.2023
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Fast delivery abroad, nice product at super quality, excellent communication all through - all good
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21.12.2023
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little problem with returned payment, but before christmas…we sorted out
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