Certificate for automation24.co.uk

No. X7F0B2F51990EE0919CB5E409EB60FCBE
 

Approved on
15/01/2015
Valid until
14/01/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for automation24.co.uk



Excellent

4.91/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 22 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 76 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
good prices and fast delivery.
5.00
Excellent

Excellent Service As Ever.
5.00
Excellent

Goods arrived quickly and exactly as ordered.
5.00
Excellent

Fantastic service very fast
5.00
Excellent

Super fast delivery - thank you
5.00
Excellent

Excellent service and knowledge of products
5.00
Excellent

Always receive an excellent service.
5.00
Excellent

always quick delivery , and if stock are low always informed when stock available and delivery good
5.00
Excellent

I was in a bit of a sticky situation, my usual supplier had let me down.

Wonderful customer service (thank you Brandon) and delivery to us at the first opportunity. I repeated the order and received the same good service.

The fast response meant that we didn't have you advise our customers that their machine builds would be delayed.

I would recommend.
5.00
Excellent

excellent service, recommended
5.00
Excellent

Excellent service,often 1st stop when looking for industrial control
5.00
Excellent

Liaised with automation24 before purchase, result was accurate, knowledgeable and friendly.Recommended
5.00
Excellent

Great service, great value
5.00
Excellent

Excellent quality and service
5.00
Excellent

Never fails to deliver fast and items excellent quality
5.00
Excellent

Helpful, fast, efficient.
what more can you ask for.
5.00
Excellent

Brandon is always extremely helpful. The goods are well packaged and arrive quickly.
5.00
Excellent

Excellent service, part in stock and arrived early the following day.
5.00
Excellent

better stocks, faster delivery and cheaper than I can get in the UK - will carry on buying
5.00
Excellent

Good technical support and fast shipping. Very satisfied.
Mindaugas
4.67
Excellent

The delivery by UPS was late, there tracking system suggested it was on time, so I booked the next day off so that I would not miss it, it never arrived on checking the tracking again the delivery had been sent to the wrong delivery point and would not arrive for at least another 24hrs,there was no apology or attempt to inform me, I had to wait around for another day, not happy
3.33
Fair

automation24.co.uk replies: 18/10/2016
Dear Stephen, We apologize for the delay in your order. Missorting by UPS caused a day delay. UPS does not notify us of status unless held for 5 days. Thus, we had no way of knowing this happened. While we endeavour to ensure punctual deliveries, some things are beyond our control. Our goal is 100 customer satisfaction. We apologize this first experience was less than that. Your Automation24-Team

Excellent service and quality
5.00
Excellent

automation24.co.uk

Automation Technology

automation24.co.uk was certified by Trusted Shops on 15/01/2015.

As an internet mail order business for automation technology products, Automation24 provides everything from the sensor to the control cabinet at the best price. In addition to position and process sensors, control systems, industrial controls and protection equipment as well as a variety of other products are available at Automation24. The range includes products from leading manufacturers such as ifm electronic, Siemens, Eaton (Moeller), microsonic and Phoenix Contact, as well as many own brand products.

Contact
Hinsbecker Löh 10
45257 Essen
Germany
Tel: 0201/523130-10
Fax: 0201/523130-29
stefan.vonderbey@automation24.com
automation24.co.uk

Owner
Automation24 GmbH
Hinsbecker Löh 10
45257 Essen
Germany
Trade register
Amtsgericht Essen HRB 23102
Authorized representative
Stefan von der Bey
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with automation24.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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