Certificate for projectorshop24.co.uk

No. X98DEA05B19FE6DA3CFE3B9CD99FDA51F
 

Approved on
09/08/2012
Valid until
08/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for projectorshop24.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 95 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 335 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Great product and great service.
5.00
Excellent

Good service all through
5.00
Excellent

Unfortunately the first screen was damaged in transit but Projectorshop24 replaced it immediately in a friendly and professional way. Excellent service from Projectorshop24

Regarding delivery: UPS gave a delivery date and then turned up the day before This was not a problem this time as someone happened to be there - but it could have been.
4.00
Good

Goods as described. Arrived in good time and well packaged.
5.00
Excellent

Arrived when expected. Super quality just what I wanted
5.00
Excellent

We were delighted with the quality of the product and most impressed with the speed and efficiency of the service.
5.00
Excellent

Easy to use website & plenty of advice.
Excellent service but let down by delivery UPS - they cannot read (i.e. 'If not available leave at ....)
4.33
Good

Had a nice long chat with a knowledgeable guy at projectorshop24 who gave me all the info I needed to buy exactly the right bit of kit. It arrived promptly and is everything he said it would be. Many thanks
5.00
Excellent

I was really pleased by the speed of dealing with my order.
Product is great and have already used it several times.
Thanks to all your staff for an excellent job.
5.00
Excellent

Swift and effective purchase and delivery. Thank you.
5.00
Excellent

Took a little longer to arrive than I would have liked but still acceptable. V. pleased to get a genuine Optoma lamp at such a good price.
4.67
Excellent

No problems and a good product and price.
Highly recommended thanks
5.00
Excellent

Delivered on time. Screen exactly as expected. Only had a few days but so far so good. Need to be careful with the case clasps as we have had one snap off on a similar screen.
4.67
Excellent

Excellent product and service, very prompt delivery.
5.00
Excellent

Good website and everything worked well. Needed to order a lead separately which I only discovered on receipt of the projector. It could have been made a bit clearer on the site, but didn't detract from the product received and the manner.
5.00
Excellent

The reason I only gave 4 for delivery is because it arrived a day earlier than shown on delivery tracker, this could have caused problems if there had been no-one in.
This is a criticism of the carrier UPS not Projectorshop 24.
4.67
Excellent

Excellent response
5.00
Excellent

I had this projector mount on order with Epson store supposedly on 3-5 days delivery, upon chasing after 3 weeks was told no ETA Available but possibly end on March Found the same mount at projectorshop24 and was delivered to my home in couple of days from Germany Still waiting for a refund from Epson (another month they have had my money). Can't fault projectorshop24 thank you
5.00
Excellent

I wish I had known the item was coming from Germany and I would have had it sent straight to Switzerland as that is where I have sent it.
5.00
Excellent

Very satisfied both with telephone advice and screen.
5.00
Excellent

Completely efficient and helpful service of a truly excellent projector.
5.00
Excellent

always reliable
5.00
Excellent

The staff were extremely helpful, the projector arrived within a few days and is a perfect solution.
5.00
Excellent

have not installed the screen yet but on inspection the quality of the screen is

first class
4.33
Good

The projector made an excessive amount of noise when I switched it on - sounded like something stuck in the fan. After trying various things I wrote to customer support. Then I disabled the auto-iris feature and that cured the problem. Customer support got back to me fairly quickly and I told them how I had fixed it. Very satisfied.
5.00
Excellent

Having ordered a 244 x 183 front projection screen my order arrived within 1 week of ordering on line. The screen comes in a case which is small enough to put into the boot of a car making it truly portable, which was a primary motive for purchasing this particular screen.
4.00
Good

Very good advice in choosing the wright projector for whay I needed, fast delivery and a really good product.
5.00
Excellent

Very helpful indeed in advising me what model of replacement remote control was suitable for my Acer projector . I emailed query at 8 pm and had a reply at 8 am next day. Placed order and it came 2 days later and works fine. First rate service.
5.00
Excellent

I knocked one star off the goods category, because it has a design fault that means the screen starts to extend (unroll) when being transported. The built-in catch doesn't catch, because the plastic ferrules on the bar at the bottom of the screen foul the plastic ferrules on the main tube. Not a big problem, it is the "Ecomony" model after all.
4.67
Excellent

Very simple and straight forward ordering/payment system with good notification of order progress. Delivery when quoted and quality packaging ensuring goods arrived in A1 condition - Thank You
5.00
Excellent

The projector was received on the forecasted date, although it was not possible to obtain a timed slot. The goods were securely packaged and arrived in good order. I sought advice by email from protectorshop24 about which models would best suit my needs and was very pleased with the prompt and helpful response I received. This greatly assisted my purchasing decision.
4.33
Good

This was fairly ordinary transaction but it was easy and successful. You had what I needed and it arrived safe and on time. I have purchased from you before and I shall very likely do the same in the future.
4.00
Good

Excellent suggestions/invaluable experience that made for the perfect & most cost effective purchase.

Thank you for such great & punctual service
5.00
Excellent

Contemplated using a French web based company to purchase a replacement lamp for my Epson EH-TW6100 projector until I read some reviews. Opted for this company who's parent company I believe are based in Germany. Excellent service and prompt delivery & reasonably priced.
5.00
Excellent

Very satisfied. Good advice given to me
5.00
Excellent

Yes
4.67
Excellent

Extremely satisfied
5.00
Excellent

Yes the product was easy to assemble and looks good.
5.00
Excellent

Excellent service. Very good product
5.00
Excellent

I emailed to ask advice which was very helpful and I am extremely happy with the product.
5.00
Excellent

projectorshop24.co.uk customer reviews

projectorshop24.co.uk

projectorshop24.co.uk was certified by Trusted Shops on 09/08/2012.

Contact
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
am@celexon.com
projectorshop24.co.uk

Owner
Celexon UK Ltd
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
Authorized representative
Matthias Hemesath, Christoph Schwarte
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with projectorshop24.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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