Certificate for projectorshop24.co.uk

No. X98DEA05B19FE6DA3CFE3B9CD99FDA51F
 

Approved on
09/08/2012
Valid until
08/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for projectorshop24.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 113 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 359 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I cannot fault the entire process. Very professional company with a large range of equipment. Would highly recommend to friends and family.
5.00
Excellent

The website is very easy to use and gives full details of the product. Any queries or further information is readily available by phone. I ordered a screen over the week-end and it was delivered to my home 08.30 on the following Wednesday morning.
5.00
Excellent

everything ok, thank you
5.00
Excellent

Very prompt dispatch and excellent service - only let down slightly by UPS having the world's worst website. Product is first class.
4.67
Excellent

Very efficient in dispatching the goods and delivery as stated.:)
5.00
Excellent

Excellent service
5.00
Excellent

Absolutely first class service, I received comprehensive advise prior to purchasing, and when I needed help after purchase, again the support and advise I was given was a massive help in setting up the projector that I had purchased, in both instances by your salesman Shaun....

THANK YOU.
5.00
Excellent

Good service all round
4.00
Good

The projector screens all ways appear to have been through the wars, by the time they are delivered. I have had a few, and the packaging is falling apart by the time they are delivered. In most cases the unit itself is undamaged.

Apart from this everything else was great. Very helpful people
4.33
Good

Product excellent but UPS delivery disappointedly slow.
4.33
Good

My order arrived well on time and was in a sealed box all ready for me to open I am very pleased with the way my order was dealt with many thanks to Projectorshop24
5.00
Excellent

Good product (has good pockets for cables etc), helpful staff when I contacted them with a query. Would use them again.
4.67
Excellent

All good
5.00
Excellent

Excellent service with very prompt delivery from placing the order to arrival of goods.
5.00
Excellent

The rating on Goods reflects the price of the Panasonice filter which i feel has to be a little high although that's not the shop's fault. All otyher aspects of the sale were excellent.
4.67
Excellent

Excellent service all round.
5.00
Excellent

great service, thank you :-)
5.00
Excellent

Our projector and screen arrived in under 36 hours after placing the order.
The 3 metre screen was easy to erect and came in a superb flight case.
The price was extremely competitive.
I would have no hesitation in using this company again at our next purchase opportunity.
5.00
Excellent

Great shop, really helpful staff
5.00
Excellent

Easy to use website and prompt delivery of a well protected / packaged projector bulb.
5.00
Excellent

Vety helpful staff. Order delivered promptly. However assembly instructions very poor but product works as expected.
4.67
Excellent

I was able to talk through the options before selecting a screen and a projector which was a great help when one is not familiar with the technologies on offer. The goods were delivered as promised and in perfect condition.

It was a pleasure to order from this company.
5.00
Excellent

The adviser was very helpful in advising what type of projector should work best for me. Delivery took 3 working days. The equipment was well packed and complete though unfortunately the DVD manual did not seem to work on my laptop. However the team gave me a direct link to the correct Optoma manual on line, which worked fine. I have now tested the projector and am very happy with the results.
4.67
Excellent

The delivery was on time however the state of the packaging was poor with the end of the box having been clearly dropped and open, only the inner packaging protecting the item and this was in several bits. The screen is very well constructed and ideal for my purposes. Thank you.
4.67
Excellent

Great product and great service.
5.00
Excellent

Good service all through
5.00
Excellent

Unfortunately the first screen was damaged in transit but Projectorshop24 replaced it immediately in a friendly and professional way. Excellent service from Projectorshop24

Regarding delivery: UPS gave a delivery date and then turned up the day before This was not a problem this time as someone happened to be there - but it could have been.
4.00
Good

Goods as described. Arrived in good time and well packaged.
5.00
Excellent

Arrived when expected. Super quality just what I wanted
5.00
Excellent

We were delighted with the quality of the product and most impressed with the speed and efficiency of the service.
5.00
Excellent

Easy to use website & plenty of advice.
Excellent service but let down by delivery UPS - they cannot read (i.e. 'If not available leave at ....)
4.33
Good

Had a nice long chat with a knowledgeable guy at projectorshop24 who gave me all the info I needed to buy exactly the right bit of kit. It arrived promptly and is everything he said it would be. Many thanks
5.00
Excellent

I was really pleased by the speed of dealing with my order.
Product is great and have already used it several times.
Thanks to all your staff for an excellent job.
5.00
Excellent

Swift and effective purchase and delivery. Thank you.
5.00
Excellent

Took a little longer to arrive than I would have liked but still acceptable. V. pleased to get a genuine Optoma lamp at such a good price.
4.67
Excellent

No problems and a good product and price.
Highly recommended thanks
5.00
Excellent

Delivered on time. Screen exactly as expected. Only had a few days but so far so good. Need to be careful with the case clasps as we have had one snap off on a similar screen.
4.67
Excellent

Excellent product and service, very prompt delivery.
5.00
Excellent

Good website and everything worked well. Needed to order a lead separately which I only discovered on receipt of the projector. It could have been made a bit clearer on the site, but didn't detract from the product received and the manner.
5.00
Excellent

The reason I only gave 4 for delivery is because it arrived a day earlier than shown on delivery tracker, this could have caused problems if there had been no-one in.
This is a criticism of the carrier UPS not Projectorshop 24.
4.67
Excellent

projectorshop24.co.uk customer reviews

projectorshop24.co.uk

projectorshop24.co.uk was certified by Trusted Shops on 09/08/2012.

Contact
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
am@celexon.com
projectorshop24.co.uk

Owner
Celexon UK Ltd
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
Authorized representative
Matthias Hemesath, Christoph Schwarte
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with projectorshop24.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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