Hi there,
I ordered a stove and the delivery time was between 7 and 14 working days which was great as many other sites would give an estimate of 2-6 months.
After the 14 days have almost past and the stove was still "in progress", not even sent i called to ask what was going on.
The answer was that I may expect the stove probably with a delay of a month or more.
I have already lost more than 2 weeks waiting so now any other store that I may go to, the whole process will just start from the beginning.
I consider this a bad service, apart from everything - I was not even informed there was going to be a delay i had to call.
The customer service guys were really polite, quick and helpful which was a big plus.
Weiterlesen