Certificate for Cuckooclocks.com

No. XB98E1EB793E3ACCAF31A54BFB48F3CDB
 

Approved on
03/08/2009
Valid until
02/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Cuckooclocks.com



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 159 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 755 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I love your products Very good quality and they are beautiful
5.00
Excellent

Due to my error, there was a misunderstanding in the original order. The customer service representative helped resolve the issue quickly and professionally. Thank you.
5.00
Excellent

i followed all the directions but the pendalum stops after about 2 minutes of starting
3.33
Fair

The clock is very good.
Although the PENDULUM is broken, the studs broke off when adjusting it for the first time. The clock gains 10 minutes in 24 hours.
This was reported to you immediately. I have had one reply about 3 weeks ago saying it would be reported to the clock maker.
I just want a replacement Pendulum. The existing Pendulum is held together by tape.
3.33
Fair

Excellent service, very helpful and informative fast delivery. Clock is exactly as described...... LOVE IT, thank you so much guys
5.00
Excellent

It was better than I expected.
4.67
Excellent

The product was amazing. The shipping was a little faster than I expected.
5.00
Excellent

Beautiful clock
5.00
Excellent

Wonderful well made smoker. Shipping was amazingly fast
5.00
Excellent

VERY SATISFIED GREAT CHOIS
5.00
Excellent

Dear Sir/ MS.
Is it possible for me yo purchase HONERS cuckclock No.





Dear Sir/MS:
Please advise me if there is anyway I can purchase Hones cuckooclock No. 2-8691t ? If this clock is no longer manufactured would it be possible for me to special order it ?Your help and assistenance would be greatly appreciated.
Sincerely,
David Herriott




Dear s
5.00
Excellent

Could you let me know if the cuckoos should chime for the number of hours it is on? For example, one cuckoo chime for 1.00pm as it isn't.
5.00
Excellent

Excellent item, prompt response to queries.

Took 2 weeks to clear Mumbai customs and had to pay duty.
4.33
Good

Recibí;os todo muy bien. Gracias
5.00
Excellent

I love the goods
5.00
Excellent

Arrived in 15 days with Dutch Post . Amazing workmanship and packaging. The most clear sound from this little gem from Germany. Excellent correspondance and all around a great buy. Thankyou Claus , I am placing my second order today. I tracked this clock daily and was really impressed when it arrived in South Africa.
5.00
Excellent

I've bought cuckoo-clock in Germany about 40 years ago, it still runs in my living room. This time I bought it for my 6 year old grand-son. He is very pleased with the cuckoo cry.
The price is very reasonable.
Thank you.
4.00
Good

There was a minor problem with the delivery of this item, and the customer service team corrected the situation. I would highly recommend this company.

John Fogerty
5.00
Excellent

Clock arrived with one of the three chains dislodged from it's sprocket. A local clock maker fixed it quickly and did not charge me. I was disappointed it was not working when it arrived, but once it was fixed it worked very well. It is a beautiful clock. I think my experience was probably unusual, and I would shop here again.
4.33
Good

I had excellent customer service, the delivery was early which totally surprised me. I will be ordering more in the future.
5.00
Excellent

I appreciate the service.
4.33
Good

Got it in time
4.00
Good

Nice turnaround
4.67
Excellent

Thanks
5.00
Excellent

Excellent.
5.00
Excellent

I love our cuckoo clock Delivery was even quicker than I thought it would be
5.00
Excellent

Everything as expected.
5.00
Excellent

I love the delivery, and the product is excellent quilty.
4.33
Good

The steins that were ordered were very good. They were packed very good and arrived in the U.S. in good condition. In working with the individuals, they were of great help. Email questions were answered within a matter of hours. I look forward to purchasing from them again.
5.00
Excellent

The clock is excellent and was delivered on time. Thank you
5.00
Excellent

Great clock and service.
5.00
Excellent

Iam so delighted with this beautiful cuckoo clock .Everyone who visits our house comments how beautiful this clock is an how adorable the sound of the cuckoo is.Delivery was excellent well an truly packaged were nothing could get broken in post.I love this beautiful cuckoo clock an i will be most definitely be buying more,Thank you so much ,
5.00
Excellent

good
4.00
Good

Delivery from Germany to midwestern US in just 2 days Amazing. Setup is very simple, and is totally explained in the online video.
5.00
Excellent

Till date I didn't received the product every time I tracked DHL shows that last 20 days I got the message under customs clearance I think my wasted the money
1.00
Very Poor

Goods packed really well so as not to get damaged in transit. New Stein is the pride of my collection and represents my 10 years of company service.
5.00
Excellent

very good
5.00
Excellent

superb customer service. very happy with the product. however please insist on private courier services only. india post ruined the delivery packaging
4.33
Good

I would like to thank you very much for the excellent service you are providing. This is my second order and surely not the last.

Regards

Albert
5.00
Excellent

Everything great Thanks
4.00
Good

Cuckooclocks.com customer reviews

Cuckooclocks.com

Original black forest Cuckoo Clocks

Cuckooclocks.com was certified by Trusted Shops on 03/08/2009.

CuckooClocks.com supplies a wide range of original black forest Cuckoo Clocks. The company is one of the premier manufacturers of cuckoo clocks and offers a worldwide delivery service.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckooclocks.com
Cuckooclocks.com

Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Cuckooclocks.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.