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They sent me a damaged box, and all what they have done, is to offer me a silly 5 Euro discount of the next purshase. So unprofessional, irresponsible and not respectful.

webshop.chocolates-sweets.be/de antwortet: 18.01.2019
You ordered a gift box of € 40 (which has a content of € 35 chocolates). The problem appears to be a scratch on the packaging. We have proposed a refund / discount of the value of the box, or a replacement of the packaging, but you do not agree with this. You want a completely new box, although there is nothing wrong with the chocolates. Kind Regards, Chocolates & Sweets.