Datum der Veröffentlichung
17.03.2024
Datum der Kauferfahrung
17.03.2024
17.03.2024
Ganz schlechte Erfahrung
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 18.03.2024
Hi, we're sorry to hear that your experience with LiveHelfi is not positive. Last thursday we replied to your emails that we didn't know the answer, that we had to reach out to the manufacturer and that we would get back to you as soon as we would have more information. Unfortunately we haven't heard back from them yet, but there was of course a weekend in between. We haven't forgotten you, but we
Datum der Veröffentlichung
29.01.2024
Datum der Kauferfahrung
22.01.2024
29.01.2024
DHL hats zurück geschickt? Warum?
Fehlt die Postnummer zur Packstation?
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 30.01.2024
I'm sorry to hear that you didn't receive your parcel. The reason was that the address was wrong. That is why it was sent back. We have prepared a replacement parcel for you and adjusted the shipping address for you.
Datum der Veröffentlichung
03.12.2023
Datum der Kauferfahrung
26.11.2023
03.12.2023
My order has not been shipped for a week and there has been no response.
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 11.12.2023
Hi, I see that indeed your email got overlooked and was therefore not replied. Our sincerest apologies for that! Unfortunately due to Black Friday, several orders got delayed and were thus delivered much later. According to the tracking link for your parcel, it should have been delivered on the 3rd of december. We will contact you personally by email about this.
Datum der Veröffentlichung
27.11.2023
Datum der Kauferfahrung
20.11.2023
27.11.2023
Always bought LMNT electrolytes with shipping to Germany. Now they recommend switching to Noordcode electrolytes of which it tried NoordCode Electrolytes Lemon Orange which is no alternative for me.
The packaging ist one big plastic jar which looks really cheap and will contain micro plastics. Also there is a tiny plastic scoop and a silica bag directly inside the elctrolyte powder. The individual
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 28.11.2023
Thank you for your feedback. Taste is a very individual thing, so we can't argue with that. Luckily, we have many customers who like the taste, and we have alternative flavours for the ones who don't like the Lemon Orange. Regarding the packaging. We use food-grade jars of the highest quality. We are confident that they don't generate microplastics because when you open it, potential microplastics
Datum der Veröffentlichung
26.10.2023
Datum der Kauferfahrung
17.10.2023
26.10.2023
Gutschein wurde nicht berücksichtigt
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 27.10.2023
Hi, we're sorry to hear that your discount code didn't work. If anything like this happens, please let us know by sending an email to service@livehelfi.com, for then we can assist you, or credit the discount value as a refund.
Datum der Veröffentlichung
21.10.2023
Datum der Kauferfahrung
15.10.2023
21.10.2023
Leider schmeckt die Vanillevariante katastrophal, ist viel zu süß und schmeckt zu stark nach dem Süßungsmittel. Da euch das bekannt ist, hätte man das längst ändern können. Zudem hatte ich nicht zweimal Vanille, sondern auch einmal Vanille, einmal Nuss bestellt. Auch das hat nicht funktioniert.
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 23.10.2023
Hi, we're sorry to hear that the vanilla taste is not what you hoped for. As we are reseller of this product, and not the manufacturer, we have no influence over the exact formula or recipe. I see that you ordered indeed one vanilla creamer and one unflavored creamer, do I understand correctly that you received 2 x vanilla creamer instead? For in that case we will solve this for you by sending the
Datum der Veröffentlichung
11.07.2023
Datum der Kauferfahrung
05.07.2023
11.07.2023
1.00
Mangelhaft
Livehelfi | Der führende Webshop für Biohacking in der EU antwortet: 13.07.2023
Hi, I see that you gave us one star, but without additional comment. In order to give you the best possible service we value comments to improve wherever possible. Was something wrong with your order? With the items you received? We will contact you by email and see how we can help you.