Date of publication
18/04/2024
Date of order
07/04/2024
18/04/2024
I use them a lot, usually by phone because the advice is very good. This time I ordered online. Delivery took around one week because it had to be ordered from the manufacturer. Suppliers often have manufacturers deliver direct, nevertheless you can order from Futureshop with a fair degree of confidence.
4.00
Good
FutureShop.co.uk replies: 19/04/2024
Thank you for your review of Future Shop. We're glad to hear that you have had a positive experience with our company and that we are your go-to for accessories. Our team always strives to provide helpful advice, whether it be in person or over the phone. We are happy that you still have confidence in ordering from us. Thank you for choosing Future Shop for your technology needs. We appreciate y
Date of publication
16/04/2024
Date of order
05/04/2024
16/04/2024
4.00
Good
FutureShop.co.uk replies: 19/04/2024
Thank you for your 4 star review of Future Shop! We are glad to hear that you had a positive experience with us. We strive to provide top-notch products and excellent customer service to all of our customers. We appreciate your support and hope to have you as a satisfied customer in the future. Thank you for choosing Future Shop.
Date of publication
11/04/2024
Date of order
11/04/2024
11/04/2024
4.00
Good
FutureShop.co.uk replies: 19/04/2024
Thank you for your review of Future Shop! We are glad to hear that you had a positive experience with our company. We strive to provide the best products and service to our customers.
Date of publication
18/03/2024
Date of order
08/03/2024
18/03/2024
Excellent service
4.00
Good
FutureShop.co.uk replies: 22/03/2024
Thank you for the positive review! At Future Shop, we strive to provide excellent service to all our customers.
Date of publication
14/03/2024
Date of order
04/03/2024
14/03/2024
It is great related to the time for delivery. However, the speaker cable delivered is not fully matching the description. Ordered spade plugs. Delivered banana plugs.
4.00
Good
Date of publication
14/03/2024
Date of order
04/03/2024
14/03/2024
4.00
Good
FutureShop.co.uk replies: 14/03/2024
Thank you for your review of Future Shop! We're glad to hear that you had a positive experience with us and gave us 4 stars. We strive to provide top-notch products and services to our customers.
Date of publication
04/03/2024
Date of order
23/02/2024
04/03/2024
Great advice but then didn't ship the order.
4.00
Good
Date of publication
29/02/2024
Date of order
13/02/2024
29/02/2024
Refund options could be clearer. Nothing on the printed enclosed label
4.00
Good
FutureShop.co.uk replies: 01/03/2024
Hi Jacob, Thank you for bringing this to our attention. We apologise for any confusion regarding our refund options and will definitely look into making them clearer. Your feedback is valuable to us, and we want to ensure that our customers have a seamless shopping experience.
Date of publication
28/02/2024
Date of order
28/02/2024
28/02/2024
Compared to the majority of large online retailers futureshop has a degree of specialist knowledge that is refreshingly welcome from staff who are also very involved and interested in your purchase without being patronising.
They also carry a large range of quality hifi brands but of course cannot give you a personal audition of the product you wish to purchase. For this you need a local hifi dea
4.00
Good
FutureShop.co.uk replies: 01/03/2024
Hi Neil, It's wonderful to hear that you appreciate the specialist knowledge and genuine interest our staff bring to each interaction. We understand the importance of having knowledgeable guidance when making purchasing decisions, especially in areas like high-fidelity audio where personal auditioning is typically preferred. While we may not be able to offer in-person auditions, we strive to pr
Date of publication
24/02/2024
Date of order
14/02/2024
24/02/2024
4.00
Good
FutureShop.co.uk replies: 25/02/2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything we can do to make your experience even better next time, please let us know.
Date of publication
23/02/2024
Date of order
23/02/2024
23/02/2024
Very prompt & helpful when answering questions.
Wide range of products & competitive prices
Quick despatches.
Good to buy from.
4.00
Good
FutureShop.co.uk replies: 25/02/2024
Hi Steve, Thank you for your glowing review! We're thrilled to hear that you found our service prompt, our product range satisfactory, and our prices competitive. We strive to provide excellent customer service, so it's fantastic to know that you had a positive experience with us.
Date of publication
22/02/2024
Date of order
01/02/2024
22/02/2024
4.00
Good
FutureShop.co.uk replies: 25/02/2024
Hi Clive, We're thrilled to hear that your order arrived promptly! Our team works hard to ensure timely deliveries, and we're delighted that you had a positive experience.
Date of publication
17/02/2024
Date of order
07/02/2024
17/02/2024
4.00
Good
FutureShop.co.uk replies: 22/02/2024
Thank you for your rating and feedback! We're glad to hear that you had a positive experience overall. If there are any areas where you think we can improve to earn that fifth star next time, please let us know.
Date of publication
07/02/2024
Date of order
07/02/2024
07/02/2024
4.00
Good
FutureShop.co.uk replies: 09/02/2024
Hi John, Glad we could meet your expectations. Thank you for your thoughts.
Date of publication
25/01/2024
Date of order
25/01/2024
25/01/2024
selection of cables
4.00
Good
FutureShop.co.uk replies: 26/01/2024
Hi Keith, Thank you for your review of Future Shop. Great to hear that you were satisfied with our selection of cables. We pride ourselves on offering a wide variety of high-quality cables to meet the needs of our customers. Appreciate your support and hope to continue exceeding your expectations in the future.
Date of publication
18/01/2024
Date of order
08/01/2024
18/01/2024
4.00
Good
FutureShop.co.uk replies: 26/01/2024
Your four-star rating means a lot to us. Thank you for your trust and support.
Date of publication
15/01/2024
Date of order
05/01/2024
15/01/2024
Good prices and great service.
4.00
Good
FutureShop.co.uk replies: 15/01/2024
Hi Mike, We're so glad to hear you found value in our prices and service. Your support is greatly appreciated.
Date of publication
04/01/2024
Date of order
04/01/2024
04/01/2024
As a returning customer I was confident that futureshop would deliver on all fronts. Price, delivery and choice plus helpful advice if required.
4.00
Good
FutureShop.co.uk replies: 05/01/2024
Hi Thomas, Our team strives to provide a comprehensive and satisfactory experience for every customer, and your acknowledgement of these efforts is incredibly motivating. Your satisfaction is our top priority, and we're delighted to know that we've consistently met your expectations. Thank you for choosing us again and for taking the time to share your experience. If there's anything more we can
Date of publication
31/12/2023
Date of order
31/12/2023
31/12/2023
Range of products liked. Prices rather high disliked. Could be better by lowering the prices..
4.00
Good
FutureShop.co.uk replies: 03/01/2024
Hi Louis, Thank you for taking the time to share your thoughts about our product range and pricing. We're glad to hear that our range of products aligns with your preferences and needs. We understand and appreciate your concerns regarding pricing. At Future Shop, we strive to balance competitive pricing with the quality and value our products offer. We regularly review our pricing structures to
Date of publication
29/12/2023
Date of order
29/12/2023
29/12/2023
4.00
Good
FutureShop.co.uk replies: 03/01/2024
Hi Victor, We're excited to receive your four-star rating. It's a testament to our service commitment.
Date of publication
14/12/2023
Date of order
14/12/2023
14/12/2023
Ordered out of stock items, but they still did their best to deliver promptly, whilst keeping me informed of situation
4.00
Good
FutureShop.co.uk replies: 18/12/2023
Hi Paul, Thank you for taking the time to share your experience with Future Shop! We sincerely appreciate your understanding and patience as we worked to fulfill your order for out-of-stock items.
Date of publication
14/12/2023
Date of order
03/12/2023
14/12/2023
4.00
Good
FutureShop.co.uk replies: 18/12/2023
Thank you for taking the time to rate Future Shop. Your satisfaction is our priority, and we remain committed to providing an exceptional shopping experience.
Date of publication
12/12/2023
Date of order
30/10/2023
12/12/2023
Great service, Quick response
4.00
Good
FutureShop.co.uk replies: 14/12/2023
Hi Ron, Thank you for your positive feedback on Future Shop! We take pride in providing excellent service and responding quickly to our customers' needs. We are glad to hear that you had a great experience with us.
Date of publication
04/12/2023
Date of order
24/11/2023
04/12/2023
4.00
Good
FutureShop.co.uk replies: 18/12/2023
Thank you for taking the time to provide us with a 4-star rating. We appreciate your feedback, and your satisfaction is important to us.
Date of publication
03/12/2023
Date of order
15/10/2023
03/12/2023
They were unable to deliver the parcel to me to Israel for an objective reason. In the end, I got my money back.
Of course I'm upset because I waited a long time for my USB cable, so only 4 stars.
4.00
Good
Date of publication
02/12/2023
Date of order
21/11/2023
02/12/2023
4.00
Good
FutureShop.co.uk replies: 18/12/2023
Thank you for taking the time to provide us with a 4-star rating. We appreciate your feedback, and your satisfaction is important to us.
Date of publication
17/11/2023
Date of order
07/11/2023
17/11/2023
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
4.00
Good
FutureShop.co.uk replies: 21/11/2023
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product. However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
Date of publication
14/11/2023
Date of order
14/11/2023
14/11/2023
Buenas tardes!. Me gustó la rapidez con la que se realizaron las gestiones del pedido y del envío (Royal Mail); han sido realmente eficientes; lo que no me ha gustado es que el cable ha llegado embalado en una caja de cartón y envuelto en un plástico; se ha incluido en la caja una pequeña esponja. Este cable lo he visto embalado en la propia caja de la marca (Audioquest) de 2,5 m en el que se deta
4.00
Good
FutureShop.co.uk replies: 16/11/2023
Thank you for taking the time to share your feedback on your recent shopping experience with Future Shop. We are delighted to hear that you were pleased with the efficiency of our order and shipping processes through Royal Mail. Our team strives to provide fast and reliable service to all our customers. However, we apologise for the inconvenience caused by the packaging of the cable you received.
Date of publication
12/11/2023
Date of order
02/11/2023
12/11/2023
Comprehensive list of cables and quick delivery, so a good buying experience.
4.00
Good
FutureShop.co.uk replies: 14/11/2023
Thank you for your review of Future Shop. We are delighted to hear that you had a positive buying experience with us. Our goal is to provide our customers with a comprehensive selection of cables and fast delivery, and we are pleased to know that we have met your expectations.
Date of publication
29/10/2023
Date of order
17/09/2023
29/10/2023
Great
4.00
Good
FutureShop.co.uk replies: 31/10/2023
Hi Ron, Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a great experience with us.
Date of publication
29/10/2023
Date of order
04/10/2023
29/10/2023
Quick shipment , great price
4.00
Good
FutureShop.co.uk replies: 18/12/2023
Thank you for your feedback! We're delighted to hear that you appreciated the quick shipment and found our prices to be great. Providing a seamless and efficient experience is our priority at Future Shop.
Date of publication
25/10/2023
Date of order
25/10/2023
25/10/2023
Good quality product good packaging made slight improvement to sound quality
4.00
Good
FutureShop.co.uk replies: 27/10/2023
Hi Jatinder, We take pride in providing good quality products with good packaging to ensure customer satisfaction. We're glad to hear that our product also made a slight improvement to your sound quality. Thank you for your positive review of Future Shop!
Date of publication
18/10/2023
Date of order
18/10/2023
18/10/2023
Quick to answer emails. Quick delivery. Competitive prices.
All good!
4.00
Good
FutureShop.co.uk replies: 23/10/2023
Hi Steve, Thank you for your review of Future Shop! We are delighted to hear that you were satisfied with our quick email response and delivery, as well as our competitive prices. Your satisfaction is our top priority and we are happy to have met your expectations.
Date of publication
13/10/2023
Date of order
30/09/2023
13/10/2023
4.00
Good
FutureShop.co.uk replies: 17/10/2023
Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience and gave us a 4-star rating. We strive to provide top-notch service to our customers and we appreciate your support.
Date of publication
12/10/2023
Date of order
02/10/2023
12/10/2023
Good service in the end but when I ordered the item on line there was no indication given that the item was out of stock. It was only when I contacted them four days later that I found out. If I had known they didn't have the item in stock I would have bought it somewhere else. However, when I did contact them by phone the agent was very helpful and chased the supplier on my behalf.
4.00
Good
FutureShop.co.uk replies: 17/10/2023
We apologise for any inconvenience you experienced when ordering online and finding out the item was out of stock. We appreciate your feedback and will make sure to improve our communication regarding stock availability in the future. We are glad to hear that our agent was able to assist you and we hope to have the opportunity to provide you with better service in the future.
Date of publication
11/10/2023
Date of order
02/09/2023
11/10/2023
4.00
Good
FutureShop.co.uk replies: 17/10/2023
Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience with us. We strive to provide the best products and services to our customers.
Date of publication
05/10/2023
Date of order
05/10/2023
05/10/2023
À company with a huge range of genuine products with very knowledgeable staff, very helpful and the delivery service is excellent. The only reason I have given 4 stars is a little expensive compared to other firms who also often provide a cheaper delivery of goods. I have to admit though I will still use futureshop because of their excellent knowledge and advice.
4.00
Good
FutureShop.co.uk replies: 05/10/2023
Hi Neil, Thank you for your review of Future Shop. We are glad to hear that you have been satisfied with our range of genuine products and knowledgeable staff. We appreciate your feedback regarding our pricing and delivery options and will take this into consideration in the future. We are happy to hear that despite this, you will continue to choose Future Shop for our exceptional knowledge and
Date of publication
02/10/2023
Date of order
21/09/2023
02/10/2023
Quick service, ordered 2 pairs of X2 speaker cables 5m and It came after a week, in a closed and well packed package, reccomanded
4.00
Good
FutureShop.co.uk replies: 03/10/2023
We are glad to hear that you had a quick and efficient experience with Future Shop. Our team takes pride in providing timely delivery and ensuring that all packages are well packed for safe transport. We appreciate your recommendation and hope to serve you again in the future. Thank you for your review!
Date of publication
27/09/2023
Date of order
27/09/2023
27/09/2023
Excellent produit proposer, prix intéressant, expédition rapide.
4.00
Good
FutureShop.co.uk replies: 28/09/2023
Hi Sebastien, Thank you for your kind review of Future Shop! We are pleased to hear that you enjoyed our product selection and found our prices to be competitive. We strive to provide fast shipping, and we're glad that you had a positive experience.
Date of publication
07/09/2023
Date of order
27/08/2023
07/09/2023
Royal Mail is very very bad. To Bosnia and Herzegovina average 12 days!
4.00
Good
FutureShop.co.uk replies: 11/09/2023
We apologise for your experience with Royal Mail. Future Shop does not have control over third-party delivery services, and we regret that your package did not get to its destination in a timely manner. We hope you are still satisfied with your purchase.