The shopping experience and support was excellent. Two days after the online purchase, a fraudulent transaction was charged yo my account from what appeared to be from the USA for medical services. I had not used my credit card for more than a month before this. My credit card was hacked on your website. Luckily it was caught quickly snd my credit card was cancelled. I am now waiting for my new card to arrive.
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5 days ago
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Página muy seria y envío rapidísimo,no estaba muy seguro al ser de otro país pero merecen 5 estrellas
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Mar 5, 2024
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Great customer service
Had a problem with a pair of shoes. The customer service was attentive, proactive and efficient.
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Feb 27, 2024
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Everything worked as it should
I was skeptical, but everything worked like charm.
Thanks for the snowboarding boots!
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Mar 3, 2024
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fue todo perfecto y rapido
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6 days ago
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10 days ago
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Mar 2, 2024
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Feb 19, 2024
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Feb 23, 2024
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I had to pay the return fee individually
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Feb 9, 2024
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fast service, good price
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Feb 15, 2024
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Feb 13, 2024
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Feb 12, 2024
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Jan 25, 2024
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Jan 12, 2024
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todo perfecto muy buena comunicación
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Jan 7, 2024
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Jan 6, 2024
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Dec 31, 2023
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Dec 27, 2023
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Dec 28, 2023
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I ordered a coat here on December 21, but the company is based in Poland and only works with Gls for shipping. I live in Belgium and I placed the order thinking that my parcel would arrive before the holidays, but it is December 28 and the parcel is still in Poland. I am angry because of the slow delivery company.
However, I contacted customer service and told them I wanted to start the cancellation procedure. Iryna explained how it would take and tried to help me. Now I have no product and no refund. I have to wait for the product to be returned. It's too late to place a new order. It's a disappointment.
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