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tennis-point.co.uk
Reviews:

96 reviews in the last 12 months2,856 total reviews  

3.77
Good

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Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient

Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk

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18 Feb 2024
 Verified review

Good selection, but service not ideal

It's a very slow service, at least if you're buying from the UK, but it's the only place where you can actually find a good selection of the latest tennis clothing and equipment. However, they run out of sizes pretty quick, and the prices and sales are never particularly attractive. They are behaving like a monopoly which I guess they are, as there are few companies who can compete with their range of options. I tried using their introductory discount code but it wasn't accepted, saying my email was already registered and that therefore I was not a new customer, which was not the case.
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18 Feb 2024
 Verified review
I ordered something 7 day ago and still don’t know when it will arrive or if it has even been dispatched
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20 Feb 2024
 Verified review
my order has not even been dispatched after a week
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8 days ago
 Verified review
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29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient
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JR
Jason R.
Cardiff
3 Feb 2024
 Verified review
Good shoes at a decent price with fast delivery! Can’t fault them!
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14 Feb 2024
 Verified review
The range of products, great offers and excellent service
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27 Jan 2024
 Verified review
Al way good service quality goods
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31 Jan 2024
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7 Feb 2024
 Verified review
Cheesed off. ...Still awaiting delivery! Have used previously and been pleased but although getting promised delivery messages this time nothing has appeared after three weeks. Disappointed to say the least.
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8 Feb 2024
 Verified review
worst service no delivery no response no refund abysmal
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20 Dec 2023
 Verified review
Ordering was easy and choice of product good. Let down by the delivery service. The delivery driver attempted to put the goods in a safe place but literally throw the boxes over a gate. Boxes burst open and contents left lying on the passageway. Probably could have been a bit more gentle and just reached up and dropped parcels into over the gate so they were in a safe place (alternatively could have hid them behind the bushes near to the front door. Door to flat is side of house and not a communal entrance (that's pretty obvious).
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19 Dec 2023
 Verified review
Very efficient and good service
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17 Jan 2024
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3 Jan 2024
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12 Jan 2024
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BL
Bernard L.
Stoney Stanton
3 Dec 2023
 Verified review
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
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CL
Chris L.
Colchester
14 Dec 2023
 Verified review
persistent attempts, with notice, to deliver the product despite my absence at appropriate times!
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3 Dec 2023
 Verified review
Great products at good prices and delivered quickly.
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14 Dec 2023
 Verified review
Item wasn’t available 🤦‍♂️🤦‍♂️
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