Freshlabels

Bewertungen:

Hi Elisabeth, thank you for the nice review, we are glad that everything went well! Linda / FL

Hello, we are very glad that you are happy with your purchase. :) Linda /FL

Hi Andrea, we appreciate the feedback. We state our rules and instructions right at the top in our FAQ - return section. Within the first sentence, you can see that the postage is paid by the customer. We state this information very clearly so the potential customer is aware in case of hesitation with the purchase. Regarding return postage - we try to support our philosophy and concept of sustainability by letting the customer pay the return postage. We want to reduce as much as possible unnecessary returns and sending packages back and forth. Please send us an email if you need any kind of help or support with this return, we will be very glad to help you. :) Thank you very much for understanding. Linda / FL

Hi! Thank you for the nice feedback, we appreciate it. Linda / FL

Hi, thank you for shopping with us, we appreciate your great feedback. :) Linda / FL

Hi Carmen, hope you are doing well. After we received the goods - we have accepted it and processed it successfully - an email was sent to your email address (the one you used for the original order and also for the return request). Please check your spam inbox incase you missed the email. Unfortunately we do not see any incoming email from your email address. :( Please reach out to us via email so we can resolve this situation as soon as we can. Linda / FL

Hi! we are glad that everything went smoothly. Have a lovely day! Linda / FL

Hi, we appreciate it, thank you very much! Linda / FL

Hi, thank you for the nice feedback! Linda / FL

Hi, we are glad that everything went well. :) Have a nice day! Linda / FL

Hi! Thank you for the great feedback. Have a lovely day, Linda / FL