markusheucher.com

Bewertungen:

Dear Customer, Thank you for your feedback. We sincerely regret to hear that you are not satisfied with the products from PrimeEdge. We appreciate your honest input and want to ensure that you receive the best possible support. Our previous experiences with PrimeEdge have always been positive, the quality of PrimeEdge knife sharpeners and accessories has been consistently rated as very good at our shop. However, we regret that this time you did not experience the expected satisfaction. It is unfortunate that you did not provide us with any pictures to further investigate the issue. We understand the importance of receiving high-quality products and deeply regret that you have not contacted us. We kindly ask you to contact us directly, either via E-Mail or by phone, so that we can better understand the problem and work together to find a solution. If you are willing to send us pictures/videos that show the lack of quality, we will collaborate with the manufacturer PrimeEdge to find a satisfying solution for you. Our goal is to ensure that our customers are satisfied and have the best possible experience with our products. Our customer service team is at your disposal and we are looking forward to finding a solution for you. Best regards, your team MARKUS HEUCHER