kaethe-wohlfahrt.comBewertungen:
2.524 Bewertungen in den letzten 12 Monaten21.686 Bewertungen insgesamt
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Relevanteste positive Bewertung
10.01.2023
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Good day! My wife's special Christmas gift, the Birth of Christ pyramid (102-367-5 / 16707G), from Kathe Wohlfahrt arrived yesterday. She was thrilled and speechless...and so was I. The pyramid is most elegant, and the craftsmanship is exquisite. I knew it would be, having spent three unforgettable years in West Germany from 1975-1978 in the U.S. Army, and experiencing the beautiful woodwork creations that appeared in the town markets at Christmas time. Unpacking the pyramid was exceedingly special for her, and me as well. It brought back so may wonderful memories for me of many years ago. I have many beautiful German-made nutcrackers which are priceless to me, but the pyramid now surpasses them all...such intricate detail and unsurpassed beauty. It will always be our centerpiece at Christmastime. It gave me tremendous pleasure to see how happy my wife was to receive it, and marvel over the intricacy, detail, time, and expertise that went into its construction. I cannot thank the craftsmen and women at Kathe Wohlfahrt enough for making this Christmas the most special ever for my wife...and me!
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Relevanteste negative Bewertung
24.02.2023
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We shipped a very expensive cuckoo clock. It arrived damaged and without the necessary hardware to hang the clock with. I reached out and it took two months to get the replacement part which I was forced to pay for! They also failed to include the hardware for hanging the clock (again) despite assurances to me, in writing, not once but twice, that it would be included. I have reached out again and am waiting to her back. Please send the necessary hardware to hang the clock! Please do not ask me to pay for it
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Bewertungen für kaethe-wohlfahrt.com
vor 12 Stunden
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Auf die Anrede in den Emails achten!!!
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vor 14 Stunden
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Leider ist das Paket unvollständig. Ich habe 5 Sterne mit Glimmer bestellt und auch im Voraus bezahlt, aber leider waren im Paket nur vier Sterne verpackt.
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vor 2 Tagen
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Gîte à end, we changes all the lights of three trees and not hing Burns! It léans 12x5 lights for nothing…
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17.11.2023
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Anmerkungen
Setzten Sie feste Zeiten bis wann man die Vorkasse überweisen soll und führen Sie auf wann diese sind, statt Zahlungsaufforderungen nach drei Werktagen zu schicken. Desweiteren sollte das Lieferdatum noch nicht in Rechnungen angegeben werden, wenn Sie sich nicht daran halten können (kein Versäumnis der Post, da sie das Päckchen am aufgeführten Lieferdatum erst verschickt haben).
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06.11.2023
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Broken item
Hi,
I have a problem with one item which is broken. (see picture please).
What do you suggest, please ?
Sincerely.
Ch. BRACONNIER
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01.11.2023
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28.10.2023
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Sollte ein Geschenk sein!!!!!
Lieferadresse und Rechnungsadresse die gleiche obwohl ich telefonisch nochmal darauf hingewiesen hatte. Dann kommt die Frage ob Roswitha Graf mit der Sendung zufrieden war an meine Email!!!! Sorry aber was kann den noch mehr Freude bereiten bei einem Geschenk,wenn man die Rechnung dazu bekommt.
Für mich Heidi Stephan und auch für Roswitha Graf war es eine sehr große Enttäuschung und bezeichnen diese Lieferung als Sechs mit *
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04.08.2023
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Helaas was de lantaarn kapot 😔😔
Er was een stukje hout uit. ( zie foto's)
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29.04.2023
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Leider nicht gutt Angebote kaput in den Verpackung
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20.03.2023
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Christmas Nativity Figurines Damaged
Many of the pieces of our Christmas nativity scene were broken. When we contacted Kathe Wohlfarte to replace the damaged pieces, they said that we waited too late to request to address the quality problem. We received the shipment in June, 2022 and were looking forward to display our nativity scene from Germany during Christmas, 2022, until we discovered the damaged pieces. We were disappointed in Kathe Wohlfarte's response (sorry, but you'll have to five the problem yourself). We have shared our disappointment and story of the defective merchandise with many friends and associates. Thanks for letting me give feedback.
Best Regards,
Steve Pastorek
Baton Rouge, LA
United States
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01.03.2023
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The top with the propellers does not slide all the way down on the metal pole. About 2 inches of the metal pole is visible and when the candles are lit the pyramid does not turn.
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24.02.2023
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Disappointed
We shipped a very expensive cuckoo clock. It arrived damaged and without the necessary hardware to hang the clock with. I reached out and it took two months to get the replacement part which I was forced to pay for! They also failed to include the hardware for hanging the clock (again) despite assurances to me, in writing, not once but twice, that it would be included. I have reached out again and am waiting to her back. Please send the necessary hardware to hang the clock! Please do not ask me to pay for it
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15.02.2023
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Für eine kleine Spieluhr über 200 Euro zu bezahlen und im Anschluß mit einem schnarrendem Spielwerk (Musik) leben zu müssen, kann zu keiner anderen Beurteilung führen. Vielleicht sollte man bei einem so wichtigen Zukauf sich nicht mit so einem Schrott zufrieden geben und dann auch noch über 200 Euro aufrufen! :(((((((((((
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24.01.2023
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The outside box was very damaged and the pyramid was also damaged. Several parts were broken loose. I am not happy at all with the cost of this piece to get a ruined one!
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21.01.2023
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Das Paklet ist trotzden nicht angekommen! Hilfe bitte.
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20.01.2023
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This morning we have received the following parcel concerning the above article. I have bought in Innsbruck in your store on December 2022 the attached article.
One light has broken and I have ordered new lights, but the one that you have sent does not fit. The lights that you have sent us are the article LED Lampeb 3V - 0.048W (Art nr. LM-LK10003.HV ) meanwhile we need the light as per attached.
That is not indicated in your spare product.
We need to return Back the wrong lights that you have sent us and you have to send us the correct one as per above one.
Looking forward for your prompt reply in order to tell us how to procede for exchange.
Thanks for your cooperation and best regards.
Carmelina Sorrentino.
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19.01.2023
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Poor customer service and NO product delivery.
After realizing the company was sending my package to the wrong address, I contacted them. We had a few email dialogs about this and I took their suggestion to contact USPS and DHL, who noticed the package was still in Germany I was forwarded to the International Mail office and was told since the package was STILL in Germany, the company could fix the address. Relayed this information to the company but they said they couldn't. It's not that they couldn't, they wouldn't. They even stopped answering my emails on this issue. I spent over $172.00 on products the end of November and still have not received my items, it's the middle of January. It's lost somewhere or someone kept the package. It never even made it to the address they put on the shipping label. I will be leery making another mail order from them again.
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12.01.2023
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Package Destroyed
Ordered to be delivered in the US but package arrived smashed.
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30.12.2022
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La caja de musica no funciona. No suena la musica, una luz no funciona y los patinadores no se mueven.
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29.12.2022
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Ein Artikel fehlte heute komplett mit der Lieferung
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