Relevanteste kritische Erfahrung
My order arrived slightly damaged, although usable. In November 2020, I placed an order for exactly the same product (a water treatment solution) and the result was the same: article damaged but usable. At that time, I informed haustechnik-binder.de and provided a photo showing the damage (see attachment). It is likely that in both cases the damage occurred during transport by DPD, but it is a pity that haustechnik-binder.de disregarded my 2020 warning and packaged my 2022 order in exactly the same way, rather than reinforcing the packaging so as to make it "transport-proof". It is disappointing to receive damaged goods.