This was our 3rd Carpet from this company. We were aware that the carpet was an old one but it came with lots of holes and faded colours which was ofcourse not shown in the details. We directly repacked and sent it back! Hope we get the money back soon. Thanks
Antwort von naintrading.com
Thank you for taking the time to provide your feedback on your recent purchase from our company. We apologize that the third carpet you received did not meet your expectations, despite being aware of its age.
At our company, we take great care to accurately represent the condition of our products in their descriptions, and we deeply regret that this was not the case with your purchase. We appreciate you bringing this to our attention and we will work to ensure that all product descriptions are as detailed and accurate as possible moving forward.
We also understand the inconvenience caused by the issue and are glad to hear that you have taken advantage of our return policy to send the carpet back for a refund. We will do everything we can to process your refund as quickly as possible.
Once again, we apologize for any frustration or disappointment caused by this experience, and we hope to have the opportunity to provide you with a better experience in the future. If you have any further feedback or concerns, please do not hesitate to reach out to us. Thank you.
Es wurden Maßnahmen ergriffen, um sicherzustellen, dass die veröffentlichten Bewertungen nur von solchen Verbraucher*innen stammen, die die Waren oder Dienstleistungen tatsächlich genutzt oder erworben haben.
Gehen nicht in die Gesamtnote ein. Es wurden keine Verifizierungsmaßnahmen ergriffen.