Schnelle Lieferung aus Dänemark (So bestellt; Fr geliefert; Gutes Angebot auf der Webseite, wenn man etwas bestellen kann ist es wohl auf Lager und kann direkt verschickt werden; unkomplizierte Bezahlung; schönes Design der Ware
My problem is with GLS delivery company that Fermliving used. I was home the entire day but the delivery company said that they could not deliver the package. Now I have to rent a car and drive 20 minutes to get the package!
I paid for delivery when I ordered the product and now I also have to pay to go and get it from parcel shop. I am not happy about this! Again, I am unhappy with delivery company not Fermliving - but I think the company should know because they are using and buyin their service.
Hi Stefanie,
Thank you for your feedback.
I can see that the order was delivered to the ParcelShop the 9/11. I will send you an email right away with more information.
Best, ferm LIVING
Kundenservice sehr schlecht. Zahlungsanbieter Unzer sehr unverschämt. Nie wieder bestelle ich hier.
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Antwort von fermliving.de
17.11.2023
Dear Yuleisy,
Thank you very much for your feedback.
I can't find any emails from you, so can you let me know what went wrong in the process so we can look into this and help you in the best way.
Please reach out to us on webshop@fermliving.com.
We are sorry about the inconvenience.
Best, ferm LIVING