moonkie.de

Erfahrungen:

Dear Customer, Thank you so much for your wonderful feedback! We are delighted to hear that you are satisfied with the products and find them high-quality, with strong suction cups and accurate to the images. Your kind words mean a lot to us. We also appreciate your note regarding the delivery time. Please rest assured that we are actively working with our logistics partners to improve delivery efficiency and provide a smoother experience in the future. Thank you again for your support and for choosing Moonkie. Warm regards, Moonkie Customer Support Team

Dear Customer, Thank you so much for taking the time to share such detailed and thoughtful feedback with us — we truly appreciate it! We're absolutely delighted to hear that you find the craftsmanship and handling of the product very appealing. That means a lot to us! We also sincerely appreciate your constructive suggestions: Regarding the unit markings, we completely understand that having both oz and ml would be more user-friendly, especially for international customers. Your feedback has been shared with our product team for future improvements — thank you for pointing this out! Regarding the delivery time and packaging, we're sorry to hear that the delivery took longer than expected. As for the packaging materials, we'd like to explain that using a certain amount of protective padding is necessary to ensure your products arrive safely and intact during long-distance shipping, especially with the risk of rough handling in transit. We completely understand your concern about sustainability, and we are actively working with our logistics partners to find ways to optimize our packaging — balancing product protection with more eco-friendly solutions. Thank you again for your honesty and for choosing Moonkie. Your feedback helps us grow and serve our customers better every day. If you have any further thoughts or questions, we're always here and happy to help! Warm regards, Moonkie Customer Service Team