I placed order on Sunday 13th, they promise several days delivery. 2 days since order there's no any sign of processing it, so I checked with the support. Day after they sent me huge templated answer that customer service is their absolute priority and blablabla and they already packed goods and expect to ship my order in 2 days. So it's minimum 5 days just for order processing. What??? There are some ecommerce excellence awards on their website - how in the world this is an e-com excellence? They clearly don't care about customer, their huge poorly compiled template which I later found under lots of negative reviews - it doesn't make them customer focused. I would never buy anything off them if I knew that only processing of an order would take 5 business days minimum. Stay away since there are a lot of alternative options on idealo. I simply trusted all these medals and rankings, which appears to be complete fake. Upd: finally I got DHL tracking code and parcel has been shipped at Friday 19:00, so it took full 5 business days just to process it. They lied in their reply on Thursday that they were going to ship it on Thursday. So stay away from them, unless you want to wait for couple of weeks for your goods to be at your hands.

Schnell und gut, jederzeit wieder

Gute Preise, schnelle Lieferung, immer wieder gut

Reklamieren ganz toll gelöst

Gute Produkte, sehr gutes Preisleistungsverhältnis

Tolle Preise und schneller Versand

Lieferung war gut verpackt und schnell! Farbe sehr gut!